How to get support if you're a carer

We recognise and value the vital role carers play in our community, and we want to help you feel supported so you can continue caring for as long as you feel able to do so.

Get your needs assessed as a carer

A carers assessment (separate from an adult social care assessment) is for adult carers of adults over 18 years, and is an opportunity to discuss your caring role and the support and services that could help you.

It is not an assessment of your ability to be a carer but an opportunity to discuss how caring impacts you and to consider aspects such as:

  • What you can do to remain fit and well
  • If you need support or advice with socialising and connecting with others
  • If you work or volunteer or wish to in the future
  • Education and training opportunities
  • Your physical and emotional needs
  • Whether you are able and willing to continue with your caring role and how you could be supported.

What happens after the assessment?

A range of information, advice and support will be offered, including:

  • Signposting to services and organisations that could support you
  • Information on activities that may help you
  • Advice on welfare and benefits
  • Advice on training and education opportunities
  • If appropriate, you may be offered a personal budget to support you as a carer. This is an allocation of monies to support you in your role and can be used in a variety of ways

How to request a carers assessment

If you’re considering a carer’s assessment, you can:

If you're unhappy with the assessment

You can complain if you are unhappy about your assessment, the services you receive or a member of our staff. You should be able to sort most things out with your assessor. If you are not happy with the way we have dealt with the problem, you can make a complaint online.

Financial support and advice

If you care for someone, you or the person you care for may be entitled to welfare and benefit support. For information and advice on financial support, check out the following services:

Health and wellbeing support

Caring can be very rewarding, but it also makes demands on your time, your health and your emotions, and can be tiring. So taking an occasional break from caring is important - it gives you the chance to recharge your batteries and look after your physical and mental health.

Want to know more?

To find out more about the key services and organisations that support carers, you can visit:

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