Privacy policy

This website is owned and controlled by Wigan Council. We regard your privacy as important and any personal information you give to us will only be used in accordance with the Data Protection Act 1998. We do not store personal information about people who visit this site unless they provide contact information or use one of our online services.

If you provide any personal information to order to use a service on this website, it will only be used for the reasons given on the page. It will not be shared with any third party without your consent, unless required by law.

Cookies

We use cookies so that you do not need to enter information again if you return to some pages. We do not use information gathered by cookies for any other reason.

Web Chat

Web Chat is available for a number of services on the Council Website.

It allows you to speak to council officers using 'web chat' functionality. Data from each 'chat' will be held for 90 days and may be used when looking into your enquiry and for quality purposes.

You may be asked to complete a short survey on completion of your web chat. All answers for the survey are anonymised and will be used for service improvement.

Further information

If you have any questions about how information provided via this website will be used, or have questions about Data Protection in general, please contact the Council’s Data Protection.

Independent advice

If you have questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information. More details are available at the Information Commissioner’s Office (external link).

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