Re-rating visits → Suspended
As a result of the Coronavirus (COVID-19) all re-rating visits to food businesses have currently been suspended. Any request that is submitted will be actioned as soon as it is possible to do so.
You have a right to apply for a re-rating with a view to obtaining a new and higher food hygiene rating at any time, provided that you have made the required improvements to resolve the non-compliances identified at the time of inspection.
There is no limit on the number of requests for re-ratings that you make.
Prior to submitting a request you may wish to enquire about our one hour free advice service for businesses, to discuss the required improvements.
What you need to know
The fee for requesting a re-visit is £165.00 and must be paid via our online payment system. This fee is non-refundable.
Once you have made the necessary payment, please complete the form below in full. We are unable to process a request for a re-visit unless we are in receipt of a completed form and the necessary payment.
Please make a note of the payment date and your reference as you will be required to confirm this information when submitting your request.
- You must provide sufficient evidence in your request to show that the required improvements have been made. Please email all supporting evidence (i.e. documents, photographs) to the Environmental Health Team.
- An Officer will contact you prior to the re-visit to discuss these improvements.
- We will make an unannounced visit within three months of receipt of the request.
- You will receive a ‘new’ food hygiene rating based on the level of compliance that is found at the time of the re-visit. You should be aware that your rating could go up, down or remain the same.
To request a re-visit, please fill in the form below.