Hearing and vision support (adults)

If you have a hearing or visual impairment we look at the best ways to help you remain or become as independent as possible.

We can help you find new ways of dealing with the practical and emotional difficulties you might have due to your hearing or sight loss.

We provide:

  • General advice and information
  • Individual assessments and rehabilitation support 
  • Concessions and benefits available
  • Mobility training and getting around outdoors or on public transport
  • Low vision clinic - to assess the best magnifying aids
  • Advice on accessing written or audio materials - audio translation, talking books, accessible computer software
  • Lip-reading classes, hard of hearing clubs, deaf clubs and tinnitus support groups
  • Sight loss support groups
  • Organisations providing specialist equipment
  • Product demonstrations
  • Help with employment and training
  • Details of support from other organisations.

You do not need to be certified as sight impaired, severely sight impaired or deaf to access our service. Anyone who feels that they are struggling with their eye sight or hearing can request an assessment.

Contact us to discuss your needs.

Dual sensory loss

If you require both hearing and vision support we offer a dual sensory loss assessment as well.

Further help and support

Sight loss

Hearing loss


Household adaptations guide (external link).

Deaf Support Service for Wigan Deaf Community

We work with Topp Language Solutions to provide a remote text, email and video interpreter service for residents with a hearing impairment, available from 8am to 6pm, Monday to Friday.

To access the service, you will need to:

  • Be a person who is deaf / BSL user
  • Have a problem you need support with
  • Live in Wigan Borough

Text or email our friendly team with a brief description of your issue and we’ll get you the support you need.


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