If you've been admitted to a ward, you, the staff, or family and friends may feel that you need support once you return home. Ward staff can ask our Transfer of Care Team to assess your needs before you're discharged. You can contact our Transfer of Care Team on 01942 486911.
The hospital discharge team will let us know your medical history and what your current support needs are. We'll then be able to assess whether there is anything we can do differently to make sure you receive the right care. You can contact the hospital discharge team on 01942 822117.
If you've been discharged from hospital following an illness or operation, and then find you need practical day to day support e.g. getting in and out of bed, washing and dressing. Please complete our online referral form to request an assessment for care and support including equipment and adaptations.
What happens when referred to support?
- An informal assessment will take place. We'll talk about how you're doing, how your circumstances have changed and where you feel you need support
- We will provide advice and guidance on a range of available services and options. You'll remain in control in assessing what you feel would best suit your needs
- Where necessary, we will make any arrangement.
What support is available?
There is a wide range of support and services which can be explored with you, examples include:
- Therapy services
- Reablement support
- Equipment and Technology in your home e.g. grab rails
- A Community link worker who can connect you with groups and activities in your local area
- Temporary care packages based on your needs and eligibility
- Care home residence
- Homecare.
Care Quality Commission (CQC)
The Care Quality Commission are an independent regulator of health and social care in England and they make sure health and social care services provide people with safe, effective, compassionate, high quality care.
Wigan’s Reablement Service has been rated 'Outstanding' by the Care Quality Commission (CQC) since 27th March 2019.
I'm unable to return home
If you feel that you are unable to return home because of your ill health following your hospital stay, we can work with you to assess your situation and identify solutions to ensure accommodation is available to you when you leave hospital.
If you don't have a home to return to, either:
Giving us as much notice as possible will allow the time for assessments to be made and accommodation to be found.