Frequently asked questions
How far in advance can I book?
You can book a ceremony up to 2 years in advance. Please be aware that prices may increase on an annual basis so it's best to make sure you've paid the total fee as soon as possible.
How do I change or cancel my booking?
To change or cancel a booking you will need to complet our online form:
Do I need to bring any ID with me on the day of my ceremony?
No, we have checked your ID at your notice of marriage appointment.
How many guests can I have?
Guest numbers depend on the venue. Council venues have a limit on the number of guests permitted, so you will need to check this before you book.
You and your partner are not included in total numbers. However, children and babies are included in the total guest numbers.
Can I bring any pets to my ceremony?
Unfortunately, pets are not allowed during a ceremony other than assistance dogs.
What time should we arrive for our ceremony?
To make sure everything runs on time on the day, please arrive 30 minutes before your ceremony start time.
How long will the ceremony last?
Your ceremony will last no more than 30 minutes.
Are there any restrictions to music and readings?
You can choose any music or readings that you wish, as long as they do not contain any religious content.
Your readings and music choices should be submitted to us 8 weeks before your ceremony so that we may review your choices and let you know if there are any issues.
Will I hear from you before the ceremony?
Yes. We will send you an email a month before your ceremony with the final details and any further advice you may need.
How do I order certificates?
You can order your marriage certificate before or after your ceremony.