Terms and conditions - Ceremony bookings

The following terms and conditions apply to all ceremony bookings made.

When booking your ceremony with our service you are agreeing to accept the terms and conditions.

Non-refundable booking fee

A booking fee of £45 is payable for booking a Marriage, Civil Partnership, Celebration, Naming or Renewal of Vows Ceremony. This fee confirms the date, time and place of your ceremony.

Any changes to the time, date or venue will be subject to an amendment fee of £25.

All marriage or civil partnership bookings are made on the condition that notice of marriage is given within the specified timescales.

For marriage or civil partnership ceremonies booked to take place in over 12 months' time, once you get within 12 months of the wedding day, you will have one month to give notice of marriage.

For marriage or civil partnership ceremonies that are due to take place within three months of the booking, the notice appointment must be made at the time of booking or as soon as possible if giving notice in another district.

We reserve the right to cancel any bookings where notice has not been given within the specified timescale.

Fees for giving notice (marriage and civil partnership)

Appointment to give notice of marriage or civil partnership is £35 for each person (£70 per couple).

This fee will be transferred to the statutory fee set by the government at the time of giving your notice of marriage. Your ceremony cannot proceed if legal notice has not been given.

The notice appointment fee is non-refundable and is payable at the time of booking the notice of marriage appointment. The marriage or civil partnership can only take place at the venue you name on the notice and is only valid for one year from the date notice is given. If you change the venue you will need to make an appointment and pay for a new notice of marriage.

The documents you are required to produce in order to give notice are specified in law – see checklist of required documents. Failure to bring the correct documents to your notice appointment, may result in the notice not being taken. A follow-up appointment fee of £35 per person will apply.

From 1 November 2017, a non-refundable fee of up to £75 is payable per document for the consideration of any divorce or civil partnership dissolution granted outside the British Isles, at the time of your notice appointment.

Registrar fees

This is the fee for your ceremony and is set annually by Wigan Council. Fees are subject to change on the 1st April each year. As we take bookings up to 2 years in advance, if 1st April falls between the time of booking and the date of your ceremony we reserve the right to pass on any future fee increases to you, unless you have paid the outstanding balance.

If you are having a ceremony in either of our Council owned ceremony rooms, the fee includes the hire of the room and the registrars.

For ceremonies taking place in one of our approved venues, you will be required to pay the venue directly for the hire of the room in addition to the registrar’s fee, which is paid separately to Wigan Council Registrars.

The ceremony fee is payable three months before the ceremony or at the point that notice of marriage is given if the ceremony has been booked less than three months ahead.

Ceremony fees and charges

The ceremony fee includes the statutory fee for one certificate. All payments are made by credit or debit card.

All ceremony fees are payable no later than 3 months before the ceremony date.

The complete fee must be paid on any bookings made within 3 months or less of the ceremony date.

If the ceremony fee is not paid by the due date, a late payment fee of £25.00 will be added to your booking. You will receive an email reminder one month or less before your final payment date is due.

Room capacity

Due to fire and safety precautions the number of guests must not exceed the capacity of the room. 

If your ceremony is taking place in an approved venue please contact them directly to confirm their room capacity.

Late start

We are clear that you must not be late to your ceremony. No refund will be made in these circumstances.

Weather conditions

We cannot guarantee that we will reach your venue during periods of extreme weather. However, we will endeavour to attend as soon as it is safe to do so. We regret that we cannot accept liability for any loss in such instances.

Cancelling a ceremony

If you need to cancel your ceremony with us for any reason, we have a detailed cancellation policy which will determine whether you are entitled to a refund of all or part of your fee.

This is dependent on the fees you have already paid and how far in advance you notify us of the cancellation.

All cancellations must be confirmed in writing and will only be accepted from either of the parties. Payments will be refunded to the original payee and will depend on the amount of notice given:

  • Three calendar months or more - 80% refund
  • Two to three calendar months - 50% refund
  • Less than two calendar months (or failure to cancel) or due to circumstances beyond the control of the authority which deem it necessary for the ceremony not to go ahead - no refund.

The registration service reserves the right to review and amend all terms and conditions at their discretion.

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