Reporting an intruder alarm

If an intruder alarm is continuing to sound you can contact us.

Report an intruder alarm online

You can report an intruder alarm as a Wigan Borough resident through MyAccount or as a non-resident.

Report an intruder alarm via telephone

During office hours

Monday to Friday: 9am - 5pm

  • Commercial alarms: 01942 489330
  • Residential alarms: 01942 404364

Out of office hours

  • Speak to local residents for a contact number for the owner/occupier of the property - the sooner you can establish contact, the sooner the alarm can be silenced
  • Some alarm boxes display the alarm company name. Try searching online for a contact number as a service contract may exist and they may visit to silence the alarm.

Installing an alarm

If you are installing an alarm you are advised to ensure that:

  1. It meets BS4737 for the installation, operation and maintenance of the alarm
  2. It is fitted with a 20 minute cut-off device.

© Wigan Council