Council Tax communication methods

To provide the best possible support, the Council Tax Collection team uses a variety of methods to contact you. This includes outbound telephone calls, text messages, emails, letters and home visits. 

Text messages

Please be aware that we actively use text messaging to contact our customers, the sender ID we use is Wigan BC.

The message will contain a link at the bottom of the text to the specific details of the communication. 

Our E-billing campaign has a prize draw, details of which are on our Council Tax E-Billing page.