Apply for welfare support

Complete this form if you are:

  • A person who is in financial crisis or is vulnerable - see examples of crisis
  • A professional contacting us on behalf of a client.

By filling in the welfare support form, you may qualify for food parcels, gas and electric vouchers and furniture packages.

Before you apply

Before you complete the form, you must consider the following:


Reasons you may NOT be able to apply for welfare support

You cannot apply for welfare support if you:

  • Do not have recourse to public funds e.g. you are unable to claim most benefits, tax credits or housing assistance that are paid for by the state
  • Are a Looked After Child being supported by the Local Authority e.g. private fostering
  • Are a Person From Abroad(PFA)who does not meet the conditions of the Habitual residency Test or you are eligible for Universal Credit
  • Are waiting for a first benefit payday or first wage (must apply to DWP for short term advance)
  • Are applying because you have had your benefit disallowed (must apply to DWP Hard ship payments)
  • Are applying because you are subject to a benefit sanction (apply to DWP Hardship payments)
  • Have any savings or access to credit that is sufficient to meet needs or that could be met from another source (i.e. a family member or friend) or from a responsible lender
  • Are resident in a care home or other supported accommodation, unless there are plans for discharge within eight weeks
  • Are a hospital in-patient unless there are plans for discharge within eight weeks
  • Are lawfully detained unless there are plans for release within eight weeks
  • Are a member of and are being maintained by a religious order
  • Have applied for assistance with items for independent living in the last 28 days and there is no significant change in circumstances
  • Have been awarded two awards for financial support in the last 12 months (rolling period) either from the DWP, the SLAS or any other Local Authority
  • Have needs that can be met from another source, this includes if the Council has a statutory duty to meet an expense, e.g. a Disabled Facilities Grant under Section 24(1)(a) of the Housing Grants, Construction and Regeneration Act 1996, or under the provisions of Section 17 of the Children Act 1989; or if you have existing disposable income or capital.

Have you made a claim for benefits and not been paid yet?

If so, please contact the Department for Work and Pensions (DWP) on 0800 169 0310. They will consider you for a Short Term Benefit Advance. Our scheme does not cover this.

Have you had your benefits stopped because of a sanction?

If so, you may be eligible for a hardship payment. Please contact your local Jobcentre Plus (external link) to discuss further. Our scheme does not cover this.

Are you eligible for a budgeting loan?

If you have received one of the following benefits for over 26 weeks, then you may be eligible for a budgeting loan.

  • Income support
  • Income-based Job Seeker’s Allowance
  • Income-related Employment and Support Allowance
  • Pension Credit
  • Universal Credit customers can apply for advance payment by contacting their local Jobcentre Plus (external link).
  • Find out more information about budgeting loans (external link) and apply online.

You MUST complete the income/benefits section of the form or your application will not be processed.

Complete the welfare support form


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