Freedom of Information Requests received over 2019/2020.
Quarter 4
The response rate for requests received this quarter is skewed by the impact of COVID-19, as many services have focused their resources on supporting essential services for at risk and vulnerable residents. The ICO has recognised the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic. In particular they have noted that resources, whether they are finances or people, may be diverted away from usual compliance or information rights work.
2019
| Description | Total |
|---|
| The number of FOI's received in this period |
451 |
| The number of FOI's completed within 20 days |
370 |
| The percentage of FOI's completed within 20 days, excluding those not having reached 20 days |
84.09 per cent |
| Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test) |
0 |
| Number of requests on hold awaiting clarification from the requester or withdrawn |
12 |
| The number of requests where the information was granted in full |
326 |
| The number of requests where the information was refused in full |
24 |
| The number of requests where the information was granted in part and refused in part |
34 |
| The number of requests where the information was not held |
18 |
| Percentage completed within 0-3 days (out of total FOI's completed within 20 days) |
16.49 per cent |
| Percentage completed within 4-7 days (out of total FOI's completed within 20 days) |
16.76 per cent |
| Percentage completed within 8-12 days (out of total FOI's completed within 20 days) |
20.54 per cent |
| Percentage completed within 13-16 days (out of total FOI's completed within 20 days) |
30.27 per cent |
| Percentage completed within 17-19 days (out of total FOI's completed within 20 days) |
12.70 per cent |
| Percentage completed on the 20th day (out of total FOI's completed within 20 days) |
3.24 per cent |
| Mean time for those completed within 20 days |
10.50 |
| Median time for those completed within 20 days |
12 |
| New Internal Reviews requested |
4 |
| Internal Reviews completed, including those started in previous quarters |
4 |
| Number of complaints upheld (fully or partly) |
1 |
Quarter 3
2019
| Description | Total |
|---|
| The number of FOI's received in this period |
448 |
| The number of FOI's completed within 20 days |
398 |
| The percentage of FOI's completed within 20 days, excluding those not having reached 20 days |
89.84 per cent |
| Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test) |
0 |
| Number of requests on hold awaiting clarification from the requester or withdrawn |
5 |
| The number of requests where the information was granted in full |
386 |
| The number of requests where the information was refused in full |
17 |
| The number of requests where the information was granted in part and refused in part |
19 |
| The number of requests where the information was not held |
20 |
| Percentage completed within 0-3 days (out of total FOI's completed within 20 days) |
15.33 per cent |
| Percentage completed within 4-7 days (out of total FOI's completed within 20 days) |
16.08 per cent |
| Percentage completed within 8-12 days (out of total FOI's completed within 20 days) |
22.86 per cent |
| Percentage completed within 13-16 days (out of total FOI's completed within 20 days) |
29.90 per cent |
| Percentage completed within 17-19 days (out of total FOI's completed within 20 days) |
13.32 per cent |
| Percentage completed on the 20th day (out of total FOI's completed within 20 days) |
2.51 per cent |
| Mean time for those completed within 20 days |
10.66 |
| Median time for those completed within 20 days |
12 |
| New Internal Reviews requested |
5 |
| Internal Reviews completed, including those started in previous quarters |
7 |
| Number of complaints upheld (fully or partly) |
2 |
Quarter 2
2019
| Description | Total |
|---|
| The number of FOI's received in this period |
504 |
| The number of FOI's completed within 20 days |
446 |
| The percentage of FOI's completed within 20 days, excluding those not having reached 20 days |
90.28 per cent |
| Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test) |
4 |
| Number of requests on hold awaiting clarification from the requester or withdrawn |
6 |
| The number of requests where the information was granted in full |
425 |
| The number of requests where the information was refused in full |
16 |
| The number of requests where the information was granted in part and refused in part |
31 |
| The number of requests where the information was not held |
17 |
| Percentage completed within 0-3 days (out of total FOI's completed within 20 days) |
16.59 per cent |
| Percentage completed within 4-7 days (out of total FOI's completed within 20 days) |
15.47 per cent |
| Percentage completed within 8-12 days (out of total FOI's completed within 20 days) |
35.65 per cent |
| Percentage completed within 13-16 days (out of total FOI's completed within 20 days) |
17.94 per cent |
| Percentage completed within 17-19 days (out of total FOI's completed within 20 days) |
11.66 per cent |
| Percentage completed on the 20th day (out of total FOI's completed within 20 days) |
2.69 per cent |
| Mean time for those completed within 20 days |
9.98 |
| Median time for those completed within 20 days |
10 |
| New Internal Reviews requested |
4 |
| Internal Reviews completed, including those started in previous quarters |
3 |
| Number of complaints upheld (fully or partly) |
1 |
Quarter 1
2019
| Description | Total |
|---|
| The number of FOI's received in this period |
452 |
| The number of FOI's completed within 20 days |
383 |
| The percentage of FOI's completed within 20 days, excluding those not having reached 20 days |
86.46 per cent |
| Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test) |
2 |
| Number of requests on hold awaiting clarification from the requester or withdrawn |
7 |
| The number of requests where the information was granted in full |
375 |
| The number of requests where the information was refused in full |
19 |
| The number of requests where the information was granted in part and refused in part |
18 |
| The number of requests where the information was not held |
17 |
| Percentage completed within 0-3 days (out of total FOI's completed within 20 days) |
16.58 per cent |
| Percentage completed within 4-7 days (out of total FOI's completed within 20 days) |
13.68 per cent |
| Percentage completed within 8-12 days (out of total FOI's completed within 20 days) |
24.21 per cent |
| Percentage completed within 13-16 days (out of total FOI's completed within 20 days) |
31.05 per cent |
| Percentage completed within 17-19 days (out of total FOI's completed within 20 days) |
11.84 per cent |
| Percentage completed on the 20th day (out of total FOI's completed within 20 days) |
2.63 per cent |
| Mean time for those completed within 20 days |
10.58 |
| Median time for those completed within 20 days |
12 |
| New Internal Reviews requested |
5 |
| Internal Reviews completed, including those started in previous quarters |
5 |
| Number of complaints upheld (fully or partly) |
1 |