Performance data - 2020/2021

Freedom of Information Requests received over 2020/2021.

Quarter 1

2020
 Description Total
 The number of FOI's received in this period 269
 The number of FOI's completed within 20 days 217
 The percentage of FOI's completed within 20 days, excluding those not having reached 20 days 82.51 per cent
 Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test)  0
 Number of requests on hold awaiting clarification from the requester or withdrawn  6
 The number of requests where the information was granted in full 181
 The number of requests where the information was refused in full 25
 The number of requests where the information was granted in part and refused in part 31
 The number of requests where the information was not held 10
 Percentage completed within 0-3 days (out of total FOI's completed within 20 days) 25.35 per cent
 Percentage completed within 4-7 days (out of total FOI's completed within 20 days) 18.89 per cent
 Percentage completed within 8-12 days (out of total FOI's completed within 20 days) 18.43 per cent
 Percentage completed within 13-16 days (out of total FOI's completed within 20 days) 21.20 per cent
 Percentage completed within 17-19 days (out of total FOI's completed within 20 days) 12.90 per cent
 Percentage completed on the 20th day (out of total FOI's completed within 20 days) 3.23 per cent
 Mean time for those completed within 20 days 9.25
 Median time for those completed within 20 days 9
 New Internal Reviews requested 4
Internal Reviews completed, including those started in previous quarters  4
Number of complaints upheld (fully or partly)  1

 Quarter 2

2020
 Description Total
 The number of FOI's received in this period 426
 The number of FOI's completed within 20 days 353
 The percentage of FOI's completed within 20 days, excluding those not having reached 20 days 84.25 per cent
 Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test)  1
 Number of requests on hold awaiting clarification from the requester or withdrawn  6
 The number of requests where the information was granted in full 331
 The number of requests where the information was refused in full 27
 The number of requests where the information was granted in part and refused in part 22
 The number of requests where the information was not held 14
 Percentage completed within 0-3 days (out of total FOI's completed within 20 days) 18.40 per cent
 Percentage completed within 4-7 days (out of total FOI's completed within 20 days) 23.50 per cent
 Percentage completed within 8-12 days (out of total FOI's completed within 20 days) 27.20 per cent
 Percentage completed within 13-16 days (out of total FOI's completed within 20 days) 19 per cent
 Percentage completed within 17-19 days (out of total FOI's completed within 20 days) 9.90 per cent
 Percentage completed on the 20th day (out of total FOI's completed within 20 days) 2 per cent
 Mean time for those completed within 20 days 9.14
 Median time for those completed within 20 days 9
 New Internal Reviews requested 5
Internal Reviews completed, including those started in previous quarters  6
Number of complaints upheld (fully or partly)  0

Quarter 3

2020
 Description Total
 The number of FOI's received in this period 401
 The number of FOI's completed within 20 days 344
 The percentage of FOI's completed within 20 days, excluding those not having reached 20 days 86.43 per cent
 Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test)  0
 Number of requests on hold awaiting clarification from the requester or withdrawn  3
 The number of requests where the information was granted in full 330
 The number of requests where the information was refused in full 27
 The number of requests where the information was granted in part and refused in part 18
 The number of requests where the information was not held 4
 Percentage completed within 0-3 days (out of total FOI's completed within 20 days) 20.63 per cent
 Percentage completed within 4-7 days (out of total FOI's completed within 20 days) 24.41 per cent
 Percentage completed within 8-12 days (out of total FOI's completed within 20 days) 20.34 per cent
 Percentage completed within 13-16 days (out of total FOI's completed within 20 days) 22.09 per cent
 Percentage completed within 17-19 days (out of total FOI's completed within 20 days) 9.88 per cent
 Percentage completed on the 20th day (out of total FOI's completed within 20 days) 2.61 per cent
 Mean time for those completed within 20 days 9.13
 Median time for those completed within 20 days 7
 New Internal Reviews requested 3
Internal Reviews completed, including those started in previous quarters  3
Number of complaints upheld (fully or partly)  1

Quarter 4

2020
 Description Total
 The number of FOI's received in this period 433
 The number of FOI's completed within 20 days 365
 The percentage of FOI's completed within 20 days, excluding those not having reached 20 days 85.48 per cent
 Number of requests not yet reached 20 days or undertaking PIT (Public Interest Test)  0
 Number of requests on hold awaiting clarification from the requester or withdrawn 6
 The number of requests where the information was granted in full 355
 The number of requests where the information was refused in full 29
 The number of requests where the information was granted in part and refused in part 14
 The number of requests where the information was not held 14
 Percentage completed within 0-3 days (out of total FOI's completed within 20 days) 19.99 per cent
 Percentage completed within 4-7 days (out of total FOI's completed within 20 days) 21.91 per cent
 Percentage completed within 8-12 days (out of total FOI's completed within 20 days) 21.36 per cent
 Percentage completed within 13-16 days (out of total FOI's completed within 20 days) 23.01 per cent
 Percentage completed within 17-19 days (out of total FOI's completed within 20 days) 10.41 per cent
 Percentage completed on the 20th day (out of total FOI's completed within 20 days) 3.28 per cent
 Mean time for those completed within 20 days 9.48
 Median time for those completed within 20 days 8
 New Internal Reviews requested 3
Internal Reviews completed, including those started in previous quarters  6
Number of complaints upheld (fully or partly)  1 (partly)
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