We provide or promote housing services for owner occupiers and private tenants.
Affordable Warmth Access Referral Mechanism (AWARM plus)
For help with keeping your home healthy, safe and warm, see our AWARM plus leaflet.
If you need adaptations to your home such as a stair lift, ramp or level access shower, see our equipment and adaptations page for information on how to apply for a Disabled Facilities Grant.
To report a building that is open to unauthorised access, please contact Building Control. To report an empty home that is causing problems, please contact us.
Energy efficiency, heating and insulation
For information and advice about energy efficiency, heating and insulation, please see Energy Saving Trust (external link).
Energy supplier switching
To compare gas and electricity prices, see the Citizens Advice Comparison Tool (external link).
Fire safety check
To arrange a free home fire safety check, please see Greater Manchester Fire and Rescue Service (external link).
Home repairs: Owner-occupiers
For information and advice about arranging repairs to your home, please contact Wigan Borough Care and Repair (external link).
Home repairs: Private tenants
If your landlord is not carrying out essential repairs to keep your home healthy and safe, please complete a housing disrepair form.
To request an inspection of your home to confirm it is suitable for immigration purposes, please complete an immigration inspection form.
If you have no water supply, your pipes may be frozen and there are some simple steps you can take that will help to slowly thaw them:
- Turn your stop tap off while you are not receiving water.
- Use a hot water bottle or hairdryer, starting from the end nearest to your tap, to thaw the pipe.
Frozen pipes can also affect your boiler. If the boiler is affected it would show a fault code of F28.
Please follow the steps above to thaw your condensate pipe before reporting a repair. This pipe is outside, behind your boiler.
Please note - keeping your central heating on low during a cold spell can prevent your pipes from freezing.