Please be aware that if you have any outstanding debts with Wigan Council, these will be deducted from any credit before a refund is issued.
We will aim to process your refund using the same method as the original payment. This may include returning funds to the Debit/Credit Card used or to the bank account from which Direct Debit payments were made.
If the account is held in joint names, all named tenants must sign the refund request form before any payment can be made.
Refund requests will be processed within 10 working days from the date we receive your completed form. Please allow for this timeframe before contacting our team to follow up on the status of your refund.
How to request a refund
To request a rent refund you will need to complete our online form (external link).