Scheduled Maintenance Notice →
The portal will be unavailable on Monday 15th December 2025 due to scheduled maintenance. You will not be able to submit referrals during this time. This message will be updated on 15th December 2025 with further instructions for submitting urgent referrals.
There are many possible signs of abuse, ranging from physical injury to changes in behaviour. Alternatively you may witness an incident or the child may tell you that he/she is being harmed.
We take child protection very seriously and will always respond to concerns raised about a child who may be at risk of suffering harm.
Contact us
If you are worried about the welfare or safety of a child it is very important that you contact us.
- Monday to Sunday (24 hours): 01942 828300
Professionals can report concerns using:
What to say
Explain exactly what you have seen or been told. If you can, keep a note of dates, injuries and the exact words used.
Other contacts
As well as speaking to us, you can also contact:
- Police: 0161 872 5050 or 999 in an emergency
- Parentline Plus: 0808 8002 222
- NSPCC: 0808 8005 000
Support services
We also have a number of support services available to young people (aged 0-19) and their families.
The family help service can provide:
- Support for those who are experiencing issues around school attendance, teenage pregnancy, unemployment, drugs and alcohol usage, housing, health and child poverty
- Practical help to deal with problems
- Support to get involved in positive activities
- Help to learning providers to improve standards and reduce barriers for children in learning and reaching their full potential.
The Children with Disability Service:
- Undertakes assessments for families with children with significant disabilities
- Gives advice and guidance in regards to clubs, groups or services or for those whose needs cannot be met elsewhere, a range of services are available including home care, day care, sitting and overnight stay facilities.