Hear from businesses in Wigan who have already taken steps to be more accessible for people with autism, their family and friends and are seeing the benefits.
Karen Cox, Manager at Spinning Gate Shopping Centre
Karen has recently introduced ‘Music Free Mondays’ to the shopping centre.
Spinning Gate Shopping Centre are proud to assist raising Autism Awareness in Wigan Borough. The shopping centre team have completed Autism Awareness training which they all enjoyed immensely. The training provided the team with confidence to support customers facing difficulties with sensory overloads whilst shopping. The centre launched Music Free Mondays during October to provide a quieter shopping environment for our shoppers and since the launch we have received some fabulous feedback from this initiative. We are looking forward to continuing our support of Autism Awareness and are exploring other opportunities to develop our support further.
John Sansen, Manager at the Grand Arcade
After attending an Autism Friends session, John oversaw the introduction of a virtual video of the premises to help people with autism familiarise themselves with the centre.
As part of Wigan Council's autism awareness training and staff becoming autism friends, we were introduced to Access Social who operate the I-ROAM scheme. One of the first advantages was that the company was based in the Borough and the staff were available and friendly so getting the fly through done from all entrances and car parks was easily done. They advised on certain issues such as noise from our toilet hand dryers and other areas that would be issues to those with autism. The I-ROAM was put on our website and straight away we've received comments that it's helped people who looked at it prior to a visit to familiarise themselves with the layout and shops that were available in the centre.