Save money on your fuel bill

Cold homes waste energy, waste money and can harm the health of their occupants. To help you improve your finances and avoid health issues, there are a number of schemes available.

For general tips and advice on how to save money on your fuel bills visit:

Getting support


If you struggle to keep warm at home and are living on a low income, with high energy costs or a health condition/circumstances affected by living in a cold damp home, support is available through the AWARM service.

AWARM is a FREE service that can offer:

  • Help to improve the efficiency of your home
  • Benefit entitlement checks
  • Boiler replacements, loft and wall Insulation and draught proofing (subject to qualifying criteria)
  • Handy person service
  • Winter fuel payment, fuel vouchers, support with fuel debt
  • Electric oil filled radiators, keep warm pack
  • Carbon monoxide detectors, smoke alarms, home adaptations.

To make a referral for either yourself or a friend/family member you can:

Partner schemes to help you reduce your fuel bill

Fuel Priority Register

All energy suppliers are obligated to keep a Fuel Priority Register for elderly or disabled customers. You can contact your supplier and ask to be put on this register. Free services include:

Free annual gas safety checks

Bills in different formats e.g. large print and Braille

Quarterly meter reading services

Priority in an emergency. 

Warm Homes Discount

This is a £140 rebate off electricity bills offered to certain groups of people by the energy companies. You are eligible if:

You receive pension credit guarantee - this payment will be automatic

You are a low income or vulnerable household - payment will not be automatic, you must ring your utility provider to check if you qualify. 

To check if your supplier is part of the scheme, visit GOV.UK (external link)

Winter Fuel Payment

If you were born on or before 5th January 1953, the tax-free Winter Fuel Payment of between £100 and £300 is available to help pay your heating bills.

To apply phone the Winter Fuel Helpline on 08459 15 15 15

For more information please visit Winter Fuel Payment (external link).

Cold Weather Payment

If you receive certain benefits, the Cold Weather Payment may help you. 

Payments are made when your local temperature is recorded as, or forecast to be, an average of 0°C or below over seven consecutive days

You will receive a payment of £25 for each seven-day period of very cold weather between November and March

For more information please visit Cold Weather Payment (external link).

Statement of Intent

The ECO Flexible Eligibility Statement of Intent expresses Wigan Council’s commitment to achieve affordable warmth for Wigan residents, assisting towards the costs of energy efficient measures.

All energy efficiency measures are managed by Wigan’s Affordable Warmth Service.

© Wigan Council