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TechMates training
TechMates training
Before you start the training
What you need to know before you begin the TechMates training modules
Introduction to TechMates and digital inclusion
All about the TechMates project, digital inclusion and the digital challenges faced by people
TechMates explained
What TechMates do, who we support and the impact we have on our residents
Understanding learner needs
How understanding learner needs, interests and barriers is a key part of being a TechMate volunteer
How to help learners
A range of resources and guidance to help you help your learner
Delivering digital support
Supporting TechMate Tea Parties to help learners and how to set up your own session
Safety and privacy
Key privacy guidance you must follow when contacting your learners so you can both stay safe
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