New policy strengthens actions to tackle anti-social behaviour

New policy strengthens actions to tackle anti-social behaviour

The new ASB policy will adopt a four step resolution model

Residents are set to benefit from a stronger, more consistent approach to tackling anti-social behaviour (ASB) thanks to a refreshed council policy.

The new ASB policy, approved by Wigan Council last month, introduces a borough-wide framework that will help ensure incidents are identified, investigated and resolved in a fair, transparent and effective way.

It covers all communities and housing tenures, supporting safer and more welcoming neighbourhoods for everyone.

Councillor Kevin Anderson, cabinet portfolio holder for police, crime and civil contingencies, said: “Everyone deserves to feel safe in their neighbourhood.

“This refreshed policy provides a clear and consistent approach to tackling ASB across our borough, while ensuring victims receive the right support.

"By working closely with residents and partners, we can intervene early, resolve issues effectively and take robust action.”

A key feature of the policy is the introduction of a new four-step Anti-Social Behaviour Resolution Model, providing clear pathways for reporting concerns, assessing cases, resolving issues early where possible and taking enforcement action when necessary.

It also places a greater emphasis on supporting victims. Measures include a trauma-informed approach, personalised support, safety planning and named contacts, helping residents feel listened to and supported.

Improved accessibility commitments will make it easier for residents with additional needs to access information and support, while stronger partnership working between the council and key agencies will help deliver faster and more effective responses.

The policy supports the council’s ambition to help all towns and neighbourhoods flourish, ensuring residents can feel safe, supported and proud of where they live.

To find out more about the policy, and for further information on how to report anti-social behaviour, visit the ASB webpage.