Invoice payments guidance - COVID-19

We are committed to prompt payment of supplier invoices and we understand that cashflow is more important than ever during these difficult times. To ensure prompt payment please follow the steps below.


  • Obtain a budget code from your council contact and ensure that it is on the front page of your invoice. If you do not have a budget code, include the name of your council contact - please make sure this is NOT included in the body of the e-mail as this is an automated process and will not be picked up if it is
  • Convert the invoice to PDF format
  • Email to

Credit notes

Purchase orders

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