Invoice payments guidance

We are committed to prompt payment of supplier invoices. To ensure prompt payment please follow the steps below.


  • Obtain a budget code from your council contact and ensure that it is on the front page of your invoice. If you do not have a budget code, include the name of your council contact - please make sure this is NOT included in the body of the e-mail as this is an automated process and will not be picked up if it is
  • Convert the invoice to PDF format
  • Email to

Credit notes

Purchase orders

Purchase Order - Credit Notes


The Council uses a company called Proactis to assist in the invoice payment process. You may therefore receive an e-mail from Proactis regarding the invoice that you have submitted for payment. Please respond to the e-mail, if requested.

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