Crisis support

If you’re concerned that you cannot afford to heat your home or feed your household you can seek urgent welfare assistance. Be reassured that whatever your circumstances you’ll be met with respect and treated without judgement.

Examples of being in crisis include:

• Having no means of providing food for yourself or your family
• Being homeless or finding yourself at risk of being homeless
• Having no basic necessities to manage your home

To access support you can:

• Apply for welfare support online or call 01942 705221 to speak to an advisor.

If your current situation is making you feel like you are having a mental health crisis or having suicidal thoughts, you can:

• Contact Wigan mental health urgent care team online (external link) or call 0800 953 0285. Lines are open 24/7
• Contact Samaritans (external link) on 116 123 a free-to-call service operating 24/7, 365 days a year, alternatively you can email jo@samaritans.org, or download their self-help app (external link).