Benefits and support

We know that the rising cost of living is having a real impact on local people like you, so now might be a good time to check whether you are entitled to any additional welfare or benefits support.

Below is a list of some of the benefits that you may be able to claim depending on your circumstances.

We know that making a benefit claim can be overwhelming, so we’re holding a series of drop in sessions across the borough so you can get face to face support with your applications if you need it.

We can:

  • Talk you through what you’re entitled to
  • Help you to complete any forms
  • Be there as a listening ear and a helping hand
  • Point you in the right direction.

Visit our help to claim pages to get a full list of where and when our drop in sessions will take place.

You can check if you are entitled to benefits (external link) online and visit our benefits and grants page or phone 01942 489002 to speak to a helpful local advisor. Our staff are there to support you, they won't judge your personal circumstances.

Pension Credit

Across Wigan Borough, it’s estimated that over 4,000 Wigan pensioners are eligible for Pension Credit but have not made a claim.

If you have reached state pension age or if you are a couple and you both have reached state pension age you may be eligible for pension credit.

If you’re not of pension age, we’d really appreciate your help in passing this message on to older family members and loved ones

Claiming is simple and the average Pension Credit claimant receives over £50 per week. People getting Pension Credit may be entitled to other benefits including help with Council Tax, housing costs and heating in colder months, so if you aren’t sure if you’re entitled, still apply! You can:

Housing and Council Tax support

We know that rising costs are putting increased pressure on everyone.

If you are falling behind or finding it difficult to make your payments for rents, council tax or business rates, we want to support you however we can, so start a conversation with us now rather than waiting until things get more difficult.

We promise you’ll be met with compassion and understanding - you might even be eligible for discounts and exemptions. Tell us if you are:

Household Support Fund

If you’re finding it difficult to afford food, energy, water bills or other essential items, the Household Support Fund might be able to help. The grant is funded by the UK Government to help households most in need with food, energy bills and other essential items. You do not need to be in receipt of benefits to apply.

This situation feels scary, but you can do something about it - just ask and we will help to point you in the right direction.

Managing childcare

Wanting to give our children the best chance in life is something most parents can relate to. Managing the cost of childcare can be a challenge, but there are options available to help. If you can reduce your childcare bill you may be able to return to work or work more hours, which will allow you to save money and make extra money at the same time.

You might be eligible for tax-free, or even free, childcare.

Other organisations here for you

You can get free, independent advice and information from a range of organisations that are here to help you:

© Wigan Council