This privacy notice is regularly reviewed and may be updated or revisited at any time. It was last updated in November 2025. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
- Introduction
- What personal data do we collect?
- How we use personal data
- Legal Basis for processing
- Who do we share personal data with?
- How long do we keep personal data?
- Automated decisions
- Your rights
- Data Protection Officer.
Introduction
Our core data protection obligations and commitments are set out in Wigan Council Primary Privacy Notice.
This notice provides additional privacy information for Property Acquisition (purchase and leasing).
What personal data do we collect?
To carry out activities and obligations in relation to Property Acquisition (purchase and leasing) we process the following personal data:
- Name
- Address
- Telephone number
- Email address
- Bank account details
- Property ownership details, proof of title and any charges on property
- Company information, such as directors’ information, company registration and VAT numbers
- Audio-visual information, such as photos, audio recordings, and video recording.
How we use personal data
The main purposes for processing your personal data are:
- To exercise our Right of First Refusal (as per the Housing Acts 2004, 1985)
- To assess, progress, and complete your request for Wigan Council to purchase your residential property
- To enable the administration and management of private residential properties leased to the Council under its Ethical Lettings Agency
- To enable the administration and management of private residential properties leased to the Council which were historically managed by the previously existing management company Wigan Housing Solutions
- The above purposes may include, for example:
- The inspection and valuation of your property by Council officers, such as surveyors, repairs and voids officers, and private contractors
- Making payments as per the purchase of your property, or monthly lease payments
- The assessment of your property in relation to Council need, demand, and supply data
- The assessment of your personal circumstances by Council officers and services
- The ongoing maintenance of any leased properties
- The enforcement of contractual compliance.
Legal Basis for processing
The lawful basis we rely on for processing your personal data is:
- Legal obligation
- Public task
- The relevant legislation giving rise to the legal bases of public task or legal obligation includes, but is not limited to:
- The Housing (Right of First Refusal) (England) Regulations (2005)
- Housing Act 1985
- Housing Act 2004.
- Contract.
Who do we share personal data with?
In addition to the general reasons for data sharing described in the Council’s Primary Privacy Notice, we share data with and collect information from the following when required:
- Other teams within Wigan Council including, but not limited to, Legal Services, Surveyor Services, Council Housing Repair and Voids (Property Maintenance), Compliance teams (gas, fire risk, legionella, etc.), Financial Services, Community Resilience, Tenancy Management Services, Adult Social Care and Health, Children’s Services
- Government agencies including but not limited to HM Land Registry, HM Courts and Tribunals Service.
- Your bank account and mortgage provider(s)
- Greater Manchester and National Rogue Landlord Databases
- Private companies, such as contractors
- Appointed solicitors or legal representatives
- Police.
This is not an exhaustive list.
How long do we keep personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any future legal, accounting, or reporting requirements.
We must continue to retain necessary data in accordance with our corporate records policy to fulfil legal, statutory and regulatory requirements.
Automated decisions
All the decisions we make about you involve human intervention.
Your Rights
More information on how to seek advice to exercise your rights, raise a concern or complain about the handling of your personal data by the council can be found in at Wigan Council Primary Privacy Notice.
Data Protection Officer
If you wish to raise a concern or seek clarification about any aspect of this notice, please contact our Data Protection Officer. Please provide documents to prove your identity along with a description of your concern.
We will respond to all requests within one month.
If you are unhappy with the way that we handle your concern you may complain to the Information Commissioner’s Office (ICO) (external link).
Document information
Owner: Kathryn Perry, Assistant Director Housing Services
Author: Amber Barry, Strategic and Private Sector Housing Manager
Version and date: V2.0 November 2025