This Privacy Notice is regularly reviewed and may be updated or revised at any time. It was last updated in March 2026. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
- Introduction
- What personal data do we collect?
- How we use personal data
- Legal Basis for processing
- Who do we share personal data with?
- How long do we keep personal data?
- Automated decisions
- Your rights
- Data Protection Officer.
Introduction
Our core data protection obligations and commitments are set out in the Wigan Council Primary Privacy Notice.
This notice provides additional privacy information for the Educational Psychology Service and Targeted Education Support Service.
As an Educational Psychology Service, we offer a range of advice, assessment, training and interventions to support children and young people. We work with families, staff and other professionals in a range of settings applying psychology to promote positive outcomes.
As the Targeted Education Support Service, we work with schools to support children and young people when their learning progress, social, emotional or mental health is causing a concern.
What personal data do we collect?
To carry out activities and obligations as a Educational Psychology Service we process the following personal data:
- Name
- Date of birth
- Address
- Telephone number
- Email address
- Gender
- Relationship status
- Outcomes your child is working towards and your child’s strengths and assets
- Children and young people’s photographs and video images (with your consent)
- School attendance and exclusion information
- Present and previous schools
- School data and assessments
- Details of whether your child is a young carer.
We also process the following Special Category Data:
- Health-related data, including additional special educational needs, sensitive safeguarding information such as domestic abuse reports, neglect assessment, child sexual exploitation or medical reports, police reports, court orders and health information
- Race
- Ethnicity
- Religious or philosophical beliefs
- Sexual orientation.
How we use personal data
The main purposes for processing your personal data are:
- To improve the well-being of children, young people and families in relation to physical and mental health and emotional well-being, protection from harm and neglect, education, training and recreation, and social and economic well-being
- To support your children’s learning
- To monitor and report on their progress
- To provide appropriate pastoral care
- For purposes of safeguarding
- To assess the quality of our services.
Legal basis for processing
The lawful basis we rely on for processing your personal data is:
- It is necessary for the performance of a task carried out in the public interest or in the exercise of official authority
- Consent.
The condition we rely on for processing your special category data is:
- Explicit consent
- It is necessary for reasons of substantial public interest – statutory etc and government purposes.
Who do we share personal data with?
In addition to the general reasons for data sharing described in the Council’s Primary Privacy Notice, we share and receive data with the following when required:
- Other teams within Wigan Council
- Other local authorities
- Government agencies, including Department for Education, Department for Health and Social Care
- Educational establishments/departments, i.e. Early years Providers, Schools, Colleges, SEND and Autism Panel, School Organisation
- Health Services, i.e. GPs, Pediatricians, Speech and Language Therapy, Occupational Therapy, Physiotherapy, Health Visitors and School Nurse, CAMHS, Inspiring Healthy Lifestyles
- The police, court and youth justice services
- Organisations that provided support i.e. residential homes, supported accommodation, personal assistants
- Any other person or organisation exercising functions or engaged in activities in relation to children and adults in the authority’s area.
This is not an exhaustive list.
How long do we keep personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any future legal, accounting, or reporting requirements.
We must continue to retain necessary data in accordance with our corporate records policy to fulfil legal, statutory and regulatory requirements.
Automated decisions
All the decisions we make about you involve human intervention.
Your rights
More information on how to seek advice to exercise your rights, raise a concern or complain about the handling of your personal data by the council can be found in Wigan Council Primary Privacy Notice.
Data Protection Officer
If you wish to raise a concern or seek clarification about any aspect of this notice, please contact our Data Protection Officer. Please provide documents to prove your identity along with a description of your concern.
We will respond to all requests within one month.
If you are unhappy with the way that we handle your concern you may complain to the Information Commissioner’s Office (ICO) (external link).
Document information
Owner: Cath Pealing, Assistant Director Education
Author: Sarah Hodgson, Service Lead - Transformation and Performance Improvement
Version and date: V1.0 March 2026