This privacy notice is regularly reviewed and may be updated or revisited at any time. It was last updated in December 2025. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
- Introduction
- What personal data do we collect?
- How we use personal data
- Legal Basis for processing
- Who do we share personal data with?
- How long do we keep personal data?
- Automated decisions
- Your rights
- Data Protection Officer.
Introduction
Our core data protection obligations and commitments are set out in Wigan Council Primary Privacy Notice.
This notice provides additional privacy information for the Affordable Housing Scheme.
What personal data do we collect?
To carry out activities and obligations in relation to the Affordable Housing Scheme we process the following personal data:
- Name
- Address
- Telephone number
- Email address
- Date of birth
- Citizenship
- Financial, income and employment information such as tax, national insurance information, monthly pay, employer details, mortgage eligibility information, bankruptcy, CCJs
- Family members and other personal relationships to borough residents.
We also process the following special category data:
How we use personal data
The main purposes for processing your personal data are:
- To enable the administration and management of the Affordable Homes Schemes. This typically involves:
- The processing, updating, and termination of applications
- Entering into and amending agreements and legal charges relating to Affordable Homes as required and fulfilling their obligations
- Administration pertaining to the granting or redemption of equity loans and related or other legal charges
- Administration related to changes in ownership/title, resale, or remortgaging of Affordable Homes
- Enforcement of charge and lease conditions.
- To provide you with advice regarding the Affordable Homes Schemes and wider options, and to keep you updated with schemes, offers, and initiatives
- We may also conduct surveys and process and analyse data and information for monitoring, business intelligence, market research, and service improvement purposes. Where possible this is anonymised.
Legal Basis for processing
The lawful basis we rely on for processing your personal data is:
- It is necessary for us to perform a task in the public interest or in the exercise of our official authority
- It is necessary for us to comply with a legal obligation
- It is necessary for us to perform obligations under a contract
- You have given consent.
The condition we rely on for processing your special category data is:
Who do we share personal data with?
In addition to the general reasons for data sharing described in the Council’s Primary Privacy Notice, we share data with and collect data from the following when required:
- Other teams within Wigan Council including, but not limited to, legal Services, finance, new build and regeneration
- Government departments and agencies including, but not limited to, HM land registry
- Housing developers and their appointed agents
- Independent financial advisers, mortgage advisers, banks and building societies
- Appointed solicitors or legal representatives.
This is not an exhaustive list.
How long do we keep personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any future legal, accounting, or reporting requirements.
We must continue to retain necessary data in accordance with our corporate records policy to fulfil legal, statutory and regulatory requirements.
Automated decisions
All the decisions we make about you involve human intervention.
Your rights
More information on how to seek advice to exercise your rights, raise a concern or complain about the handling of your personal data by the council can be found in at Wigan Council Primary Privacy Notice.
Data Protection Officer
If you wish to raise a concern or seek clarification about any aspect of this notice, please contact our Data Protection Officer. Please provide documents to prove your identity along with a description of your concern.
We will respond to all requests within one month.
If you are unhappy with the way that we handle your concern you may complain to the Information Commissioner’s Office (ICO) (external link).
Document information
Owner: Kathryn Perry, Assistant Director of Housing Services
Author: Amber Barry, Strategic and Private Sector Housing Manager
Version and date: V4.0 December 2025