Warm homes

Cold homes have a huge impact on your physical health and mental wellbeing.

Living in a cold home carries a number of health risks, including asthma, flu or more serious conditions such as heart disease, stroke and depression.

Staying well 

Following these simple, easy steps will help keep you warm and healthy in your own home:

  • Heat your home to at least 18°c
  • Keep your bedroom window closed on winter nights
  • Keep active when indoors
  • If you’re eligible, make sure you get your flu jab
  • Make sure you’re receiving all the help that you’re entitled to
  • Visit your local pharmacist as soon as you start to feel unwell
  • If you are struggling to keep warm, contact the AWARM plus Team.

For more information and advice, visit NHS Live Well.

How to save on your fuel bill

For general tips and advice on how to save money on your fuel bills visit the Energy Saving Trust website.

If you're struggling to pay your fuel bills and need support, contact AWARM plus.

Schemes to help you reduce your fuel bill
Fuel Priority Register

All energy suppliers are obligated to keep a Fuel Priority Register for elderly or disabled customers. You can contact your supplier and ask to be put on this register. Free services include:

Free annual gas safety checks

Bills in different formats e.g. large print and Braille

Quarterly meter reading services

Priority in an emergency. 

Warm Homes Discount

This is a £140 rebate off electricity bills offered to certain groups of people by the energy companies.  You are eligible if:

You receive pension credit guarantee - this payment will be automatic

You are a low income or vulnerable household - payment will not be automatic, you must ring your utility provider to check if you qualify. 

Winter Fuel Payment

If you were born on or before 5th January 1953, the tax-free Winter Fuel Payment of between £100 and £300 is available to help pay your heating bills.

To apply phone the Winter Fuel Helpline on 08459 15 15 15

For more information please visit Winter Fuel Payment (external link).

Cold Weather Payment

If you receive certain benefits, the Cold Weather Payment may help you. 

Payments are made when your local temperature is recorded as, or forecast to be, an average of 0°C or below over seven consecutive days

You will receive a payment of £25 for each seven-day period of very cold weather between November and March

For more information please visit Cold Weather Payment (external link).

Getting support

If you struggle to keep warm at home and are living on a low income, with high energy costs and have a long term health condition, support is available through the AWARM plus programme.  

To make a referral for either yourself or a friend/family member please call the team on 01942 239360 or complete an online form (external link).

For a full list of the services AWARM plus provide, visit Care and Repair Wigan Borough.

Take a look at our case study to better understand how AWARM plus works.


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