Mental health support contacts

There are a range of organisations you can access to help you improve your mental health and wellbeing. Support is available for: 

Do you need to talk to someone right now?

If you're having more extreme thoughts and feelings or you're considering taking your own life, you should speak to someone as soon as possible. Depending on how severe your symptoms are, your options include:

  • The Wigan Mental Health Urgent Response Team: 01942 636395 (24 hours a day, 365 days a year)
  • The Samaritans: 116123 (24 hours a day, 365 days a year)
  • Papyrus HOPEline UK (for young people): 0800 068 4141 (9am - 10pm weekdays and 2pm - 10pm weekends) or text 07786209697
  • CALM Helpline (for men): 0800 58 58 58 (5pm to midnight every day)
  • Booking an emergency appointment with your doctor
  • Visiting your nearest A&E department or calling 999 for life threatening emergencies

It's also worth talking to your employer, as free support and access to counselling may be available.


Organisations for adults
OrganisationDescription of supportContact

Mind (external link)

National charity providing advice and support to empower anyone experiencing a mental health problem.

Mind infoline -     0300 123 3393 or text 86463

NW Boroughs Healthcare NHS Foundation Trust (external link)

Wigan’s local mental health trust delivers community and inpatient mental health services across the North West

01925 664 000


Supporting your wellbeing from helping you lose weight, alcohol treatment, stop smoking and more

01942 489 012 

Making Space (external link)

Support for individuals who have mild to moderate stress, anxiety or depression through a computerised cognitive behavioural therapy (CCBT) program

01925 571 680

Samaritans (external link)

Helpline - Someone to listen to what’s troubling you. It’s not just for people who are feeling suicidal (our number will not appear on your phone bill)

116 123 or Email Samaritans

The Shed (external link)

Get involved in community projects such as gardening, tool renovation and more. The group meets weekly in Platt Bridge and has received feedback for maintaining positive mental wellbeing among retired or unemployed people

01942 732 022

Community Book (external link)

Find local community groups, activities and events tailored to your needs and interests. From friendship groups and knitting to fishing and more, there is something for everybody

Search Community Book (external link)

Families Need Fathers (external link)

Offers advice and support for parents dealing with the aftermath of a split. It also helps grandparents without access to their grandchildren. Mon-Fri 9am-10pm / Sat and Sun 10am-3pm

0300 0300 363

Child Law Advice (external link)

Provides legal advice and information on family, child and education law, with a dedicated telephone line for complex matters. Mon – Fri 8am-6pm

Child/family law: 0300 330 5480 Education law: 0300 330 5485

Citizens Advice Bureau (external link)

Provides free, confidential and independent advice to help people overcome issues with money, work, housing and consumer rights

0300 3309 077

9am - 5pm Monday to Friday

ACAS (external link)

Advisory, conciliation and arbitration service offering free and impartial advice to employers and employees on all aspects of work place relations and employment law

0300 123 1100

Bereavement support

Support for bereavements
OrganisationDescription of supportContact

SOBS (external link)

Survivors of Bereavement by Suicide (SOBS) is a support group for those who have been affected by a loss through someone taking their own life

0300 111 5065 9am-9pm every day

Bereavement support

Agencies and services available to help and support those who have experienced bereavement

See Bereavement support

Greater Manchester Suicide Bereavement Information Service 

A confidential information service for people bereaved or affected by suicide.

0161 983 0700 or Email GMSBIS

Men's mental health

Organisations for men's mental health
OrganisationDescription of supportContact

Campaign Against Living Miserably (CALM) (external link)

Offers support to men, of any age  who are down or in crisis via a helpline, webchat and website

0800 58 58 58 5pm - midnight

Construction Industry Helpline (external link)

Provides a 24/7 safety net for all construction workers and their families

0345 605 1956
Men's Health Forum (external link)

24/7 stress support for men by text, chat and email

Visit Men's Health forum (external link)

Older people

Support for older people
OrganisationDescription of supportContact

The Silver Line (external link)

Friendship and advice to older people. FREE confidential helpline

0800 470 8090

The Shed (external link)

Get involved in community projects such as gardening, tool renovation and more. The group meets weekly in Platt Bridge and has received feedback for maintaining positive mental wellbeing among retired or unemployed people

01942 732 022

Age UK (external link)

Committed to providing advice and support, enabling independence and combatting loneliness in older people

01942 615880

Pensioner's Link (external link)

Provides daily activities, friendship, counselling and support for older people who feel isolated, improving confidence and positive mental wellbeing

01942 261753

Relationship support

Support for relationship
OrganisationDescription of supportContact

Relate (external link)

Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website

0300 330 5793

Marriage care (external link)

Specialists in helping couples build and sustain strong, fulfilling, healthy relationships and provide support in times of relationship difficulty. Based at The Grange Centre, Highfield Grange Avenue, Wigan, WN3 6GH

0800 389 3801

Young people

Support for young people
OrganisationDescription of supportContact

PAPYRUS UK (external link)

National charity preventing young suicide. They offer support to young people across the country via their HOPEline.

HOPEline UK - 0800 068 41 41

LINC2 Survival Guide (external link)

Linc2 is a council resource for the borough’s young people, providing guidance to those who need it on a range of issues. These include education, friendships and relationships, staying safe, learning about the dangers of drugs and alcohol and much more.

Visit LINC2 for more information.

Young Minds (external link)

Charity dedicated to young people’s mental health. They provide support to young people across the UK and to parents with concerns.

Text YM to 85258

Parents: 0808 802 5544

Childline (external link)

Free 24-hour helpline for children and young people.

0800 1111


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