Mental health support contacts

There are a range of organisations you can access to help you improve your mental health and wellbeing. Support is available for:

Do you need to talk to someone right now?

If you're having more extreme thoughts and feelings or you're considering taking your own life, you should speak to someone as soon as possible. Depending on how severe your symptoms are, your options include:

  • Wigan mental health urgent response team - 24/7 helpline - 0800 953 0285
  • The Samaritans - 116123 (24 hours a day, 365 days a year)
  • Papyrus HOPEline UK (for young people) - 0800 068 4141, 9am - midnight every day of the year (weekends and Bank Holidays included) or text 07786 209697
  • CALM Helpline (for men) - 0800 58 58 58 (5pm to midnight every day)
  • Booking an emergency appointment with your doctor
  • Visiting your nearest A&E department or calling 999 for life threatening emergencies.

It's also worth talking to your employer, as free support and access to counselling may be available.


Organisations for adults
OrganisationDescription of supportContact

Greater Manchester Mental Health NHS Foundation Trust (external link)

Wigan’s local mental health trust delivers community and inpatient mental health services across the North West

0161 773 9121

Mental Health Link Workers - GM Mental Health NHS Foundation Trust (external link)

Provides mental health advice, guidance and support to adults 18+ who are registered with a Wigan GP practice.

01942 481 301

Think Wellbeing - GM Mental Health NHS Foundation Trust (external link)

Offers therapy to support adults 16+ with common mental health problems like low mood, mild to moderate depression and anxiety. Complete a self-referral online (external link)
Making Space - Psychological Wellbeing, Warrington and Wigan (external link)

Psychological Wellbeing Service offering support for those who are struggling with mild to moderate common mental health conditions. The support is free, tailored to you and your needs, and is available to those living in Wigan.

01925 581 755 or

Wrightington Wigan and Leigh NHS Foundation Trust - Counselling Service

One to one assessment and counselling for patients over 16 years of age.

Offers counselling for mild to moderate depression, anxiety, stress, complex or extended bereavement, coping with chronic illness or significant injury, family/relationship issues, loss (employment, relationship, and health), identity issues i.e. gender and/or sexuality.

01942 483483 or 07385463233

Directions for Men (external link)

A support group for men to come together and talk about whatever it is that is affecting their mental health.

07894 971434 or email


Supporting people living with autism, dementia, brain injury, mental health issues.

See Sensorial (external link)

Think ahead

Support for Stroke survivors, their families and carers needing help or advice.

See Think ahead (external link)

Making Space (external link)

Support for individuals who have mild to moderate stress, anxiety or depression through a computerised cognitive behavioural therapy (CCBT) program

01925 571 680

Citizens Advice Bureau (external link)

Provides free, confidential and independent advice to help people overcome issues with money, work, housing and consumer rights

0300 3309 077

9am - 5pm Monday to Friday

Samaritans (external link)

Helpline - Someone to listen to what’s troubling you. It’s not just for people who are feeling suicidal (our number will not appear on your phone bill)

116 123 or Email Samaritans

Mind (external link)

National charity providing advice and support to empower anyone experiencing a mental health problem.

Mind infoline - 0300 123 3393 or text 86463

Side by Side

A supportive online community where you can be yourself

Sign up to Side by Side  (external link)

SHOUT 24/7 confidential test service

Support for individuals struggling with anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues

Text 85258 or email


Online therapy programme for adults to help with stress, anxiety, low mood and depression

See Silvercloud (external link)
ACAS (external link)

Advisory, conciliation and arbitration service offering free and impartial advice to employers and employees on all aspects of workplace relations and employment law

0300 123 1100
Qwell (external link) FREE, safe and anonymous mental wellbeing support for adults across the UK. It provides a variety of anonymous support for people including online messaging, personal development tools and drop in (and booked) chat sessions to receive professional support Visit the Qwell website (external link)

Bereavement support

Support for bereavements
OrganisationDescription of supportContact

Bereavement support

Agencies and services available to help and support those who have experienced bereavement

See Bereavement support

Greater Manchester Bereavement Service (external link)

Greater Manchester Bereavement Service can help to find support for anyone in Greater Manchester that has been bereaved or affected by a death. No one needs to feel alone as they deal with their grief.

0161 983 0902 or email

SOBS (external link)

Survivors of Bereavement by Suicide (SOBS) is a support group for those who have been affected by a loss through someone taking their own life.

A Wigan SOBS group is now up and running and meets on the 1st Tuesday of each month, 7pm start. For more information email or call 07943934411.

0300 111 5065 9am-9pm every day

Men's mental health

Organisations for men's mental health
OrganisationDescription of supportContact

Campaign Against Living Miserably (CALM) (external link)

Offers support to men, of any age  who are down or in crisis via a helpline, webchat and website

0800 58 58 58 5pm - midnight

Construction Industry Helpline (external link)

Provides a 24/7 safety net for all construction workers and their families

0345 605 1956
Men's Health Forum

24/7 stress support for men by text, chat and email

Visit Men's Health forum (external link)
SHOUT 24/7 confidential test service

Support for individuals struggling with anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues

Text 85258 or email

Older people

Support for older people
OrganisationDescription of supportContact

Wigan Borough Age UK (external link)

Committed to providing advice and support, enabling independence and combatting loneliness in older people

01942 615880

Pensioner's Link (external link)

Provides daily activities, friendship, counselling and support for older people who feel isolated, improving confidence and positive mental wellbeing

01942 261753

The Silver Line (external link)

Friendship and advice to older people. FREE confidential helpline

0800 470 8090

Relationship support

Support for relationships
OrganisationDescription of supportContact

TalkFirst (external link)

Mediation service to help people who are experiencing conflict and having trouble communicating effectively about the issues at hand.

01942 243620 / 07462 607023 or email TalkFirst


Marriage care (external link)

Specialists in helping couples build and sustain strong, fulfilling, healthy relationships and provide support in times of relationship difficulty. Based at The Grange Centre, Highfield Grange Avenue, Wigan, WN3 6GH

0800 389 3801

Relate (external link)

Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website

0300 330 5793

Families Need Fathers (external link)

Offers advice and support for parents dealing with the aftermath of a split. It also helps grandparents without access to their grandchildren. Mon-Fri 9am-10pm / Sat and Sun 10am-3pm

0300 0300 363

Child Law Advice (external link)

Provides legal advice and information on family, child and education law, with a dedicated telephone line for complex matters. Mon – Fri 8am-6pm

Child/family law: 0300 330 5480 Education law: 0300 330 5485

Family Refugee Support Project

Support for the mental and emotional wellbeing of migrants and refugees.

See Family Refugee Support Project (external link)

Young people

Support for young people
OrganisationDescription of supportContact

24/7 mental health crisis line

If you’re feeling overwhelmed with emotional stress and anxiety, please don’t suffer in silence. You can talk to someone anytime of the day or night on the mental health crisis line.

01942 636395

LINC2 Survival Guide (external link) Linc2 is a council resource for the borough’s young people, providing guidance to those who need it on a range of issues. These include education, friendships and relationships, staying safe, learning about the dangers of drugs and alcohol and much more. Visit LINC2 for more information.

Willow Project (external link)

Willow Project is a registered charity, supporting children and young people aged 6-19 and their families who are affected by mental health and emotional issues.

Visit their website for more information.

PAPYRUS UK (external link)

National charity preventing young suicide. They offer support to young people across the country via their HOPEline.

HOPEline UK - 0800 068 41 41

Young Minds (external link)

Charity dedicated to young people’s mental health. They provide support to young people across the UK and to parents with concerns.

Text YM to 85258

Parents: 0808 802 5544


Free online counselling for 11-18 year olds, chat forums and self-help information.


Visit Kooth (external link) for more information


An evidenced-based app to help young people manage their emotions and reduce urges to self-harm. This is only available on ‘prescription’ from a clinician working in child and adolescent mental health services.


Childline (external link)

Free 24-hour helpline for children and young people.

0800 1111

SHOUT 24/7 confidential test service

Support for individuals struggling with anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues

Text 85258 or email

© Wigan Council