Coronavirus - changes to registration services

This page was updated on 29th June 2020. Keep checking this page for further updates.

We understand that this is a difficult and uncertain time for everyone, and many of you have questions. We will continue to update the situation as and when we receive further government guidance. 

Death registrations

From 6th April 2020, face-to-face registration have been suspended. Until further notice, we will be registering deaths and still births over the telephone.

During this emergency period we have introduced a new process:

  • Your GP surgery, hospital or hospice will send us an electronic copy of the Medical Certificate of Cause of Death (MCCD), along with the next of kin contact details
  • Our registrars will then call the next of kin to complete the registration over the telephone - we aim to complete this within 3 days working days of receiving the certificate to avoid delays to any arrangements
  • Following registration, the necessary certificates for burial or cremation will be issued electronically to the relevant organisation/authority. This process will reduce the need for documents to be posted or hand delivered in person at a register office or elsewhere
  • Death Certificates can be purchased with payment over the telephone and will be posted to the next of kin.

If you are aware that the coroner has been involved or you have not heard from us after 3 days of the doctor sending us the Medical certificate cause of death, you can:

Birth registrations

We are now able to take bookings for birth registrations at Wigan Life Centre. Appointments will be available at Leigh Life Centre from 6th July. We expect there to be a high demand for appointments, so please be patient.

If there is no appointment available please try again the following day.

Birth re-registrations remain suspended. We will not be offering birth declaration appointments.

Please note that registering your newborn will not be required within the normal 42 day limit.

Ceremonies

From the 4th July 2020, the government have announced that weddings and civil partnerships will be allowed to take place. 

While this is a positive step, we are currently awaiting further guidance from the government and General Register to support the recommencement of ceremonies.

So for your safety and the safety of our team, we will not be able to resume ceremonies until systems and processes are in place. Our current advise remains:

  • All ceremonies are postponed until 31st July 2020, no ceremonies will be taking place before this date
  • Ceremony fee's paid will be carried over to a new booking, and the booking amendment fee will be waivered
  • We will waiver any fee’s if a new notice is required
  • No new bookings for a ceremony can be made before 1st January 2021.

For advice on your wedding reception, we strongly encourage you to contact your chosen venue.

We are receiving a high level of enquiries - if you already have a booking with us and have tried to get in touch, please rest assured that we're doing our best to respond to everyone as quickly as possible. Keep checking this page for further updates.

Notice of marriage appointments

We are now offering a very limited amount of appointments for anyone who is due to be legally married abroad and requires a certificate of no impediment - you will need to contact the registrars team.

This limit will be eased, and we will be getting in touch with anyone who needs to give a notice of marriage. We will take into consideration the date of marriage as a priority.

Copy certificates

If you are ordering a certificate online, it will be posted to you. You will NOT be able to collect your certificate in person.

Citizenship ceremonies

All citizenship ceremonies are cancelled until further notice.

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