Coronavirus - changes to registration services

This page was updated on 25th September 2020. Keep checking this page for further updates.

We understand that this is a difficult and uncertain time for everyone, and many of you have questions. We will continue to update the situation as and when we receive further government guidance. 

Death registrations

From 6th April 2020, face-to-face registration have been suspended. Until further notice, we will be registering deaths and still births over the telephone.

During this emergency period we have introduced a new process:

  • Your GP surgery, hospital or hospice will send us an electronic copy of the Medical Certificate of Cause of Death (MCCD), along with the next of kin contact details
  • Our registrars will then call the next of kin to complete the registration over the telephone - we aim to complete this within 3 days working days of receiving the certificate to avoid delays to any arrangements
  • Following registration, the necessary certificates for burial or cremation will be issued electronically to the relevant organisation/authority. This process will reduce the need for documents to be posted or hand delivered in person at a register office or elsewhere
  • Death Certificates can be purchased with payment over the telephone and will be posted to the next of kin.

If you are aware that the coroner has been involved or you have not heard from us after 3 days of the doctor sending us the Medical certificate cause of death, you can:

Birth registrations

Birth registration appointments have now resumed at Wigan Life Centre and Leigh Life Centre. You must book an appointment and attend on time for your registration.

If there is no appointment available please try again the following day.

Birth re-registrations remain suspended. We will not be offering birth declaration appointments.

Please note that registering your newborn will not be required within the normal 42 day limit.

Ceremonies

From 1st August 2020 weddings and civil partnership ceremonies will resume with restrictions in place. They must be safely accommodated, with social distancing, in a COVID-19 secure venue.

Large wedding receptions or parties cannot take place and any celebration after the ceremony should follow the broader social distancing guidance. For advice on your wedding reception, we strongly encourage you to contact your chosen venue.

We are currently receiving a high level of enquiries. If you already have a booking with us and have tried to get in touch, please rest assured that we will respond to you as quickly as possible.

Notice of marriage appointments

We are now offering limited appointments. We will be getting in touch with anyone who needs to give a notice of marriage. We will take into consideration the date of marriage as a priority.

For anyone who is due to be legally married abroad and requires a certificate of no impediment - you will need to contact the registrars team.

If your original ceremony was postponed due to COVID-19 and you are required to give a new notice, please contact the registrars team and we will be in touch to arrange an appointment. We will waiver any fee’s if a new notice is required.

Copy certificates

If you are ordering a certificate online, it will be posted to you. You will NOT be able to collect your certificate in person.

Citizenship ceremonies

British citizenship ceremonies can now re-start with a limited service to keep everybody safe. This means that until further notice, all our citizenship ceremonies will be offered on an individual basis.

We are unable to conduct public group ceremonies at this time. Ceremonies will be resuming in August.

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