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Leisure Hub booking portal FAQs

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Register for online booking

You will need to book in advance for all gym, swim, classes and other activities using our Leisure Hub booking portal.

Making sure the total number of people in each of our Leisure Centres is controlled via online booking is one of the many ways we’ll help everyone stay safe and maintain their social distance. Plus, it's a LOT easier to use than our old booking system!

To ensure you have all the information you need, we've put together a list of frequently asked questions:

How do I register for the Leisure Hub booking portal?

Registering is easy. All you need is the unique number on the back of your Be Well Card (previously known as a Lifestyle Card), the number that sits under the barcode, and your email address.

Don't worry if you can't remember your Be Well (Lifestyle) Card number, contact the Leisure Hub team and we'll send it to you.

I don't have a Be Well (Lifestyle) Card, how do I register?

If you do not have a Be Well (Lifestyle) Card, you can book a class/activity as a casual member. You will need to create an account:

Remember! You will still need a Be Well Card to use our facilities.

If it's your first time using our leisure centre gyms, you'll need to book an induction at a time convenient to you. Inductions are either £11 or £7 (concessionary price).

I used the Leisure Hub booking portal in 2020, do I need to register again?

No. You can log on as you did before.

The email address on my account is shared with someone else, what do I need to do?

Leisure Hub requires a unique email address for each member to register their account, so you will be unable to register two accounts using the same email address.

You will need to contact our support team to provide details of the email address you would like to use for your account.

We require each member to contact us directly with an updated email address for their account.

The email address on my account is now incorrect, what do I need to do?

You will need to contact our support team to provide details of the email address you would like to use for your account.

I have registered for Leisure Hub with the wrong Be Well (Lifestyle) Card number, what do I need to do?

Contact us

Email Be Well

Where is my leisure centre?

Find your nearest leisure centre

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