 Performance Briefing 2006/07 - Benefits | | This performance briefing covers indicators that relate to Housing and Council Tax benefits | | Owner: Smith, David | | |  How to use this performance briefing | A guidance note on how to use this performance briefing | | | BV080a | Satisfaction with the benefits service | | | BV080b | Satisfaction with the benefits service | | | BV080c | Satisfaction with the benefits service | | | BV080d | Satisfaction with the benefits service | | | BV080e | Satisfaction with the benefits service | | | BV080f | Satisfaction with the benefits service | | | BV080g | Satisfaction with the benefits service | | | BV076(a) | Housing Benefit Security - visits | | | BV076(b) | Housing Benefit Security - investigators | | | BV076(c) | Housing Benefit Security - investigations | | | BV076(d) | Housing Benefit Security - Prosecutions and Sanctions | | | BV078(a) | Speed of Processing: New Housing Benefit / Council Tax Benefit Claims | | | BV078(b) | Speed of Processing: Change in Circumstances for Housing Benefit / Council Tax Benefit Claims | | | BV079(a) | Accuracy of Processing Housing Benefit / Council Tax Benefit Claims | | | BV079(b) | Percentage of overpayments recovered | | | BV 079bii | Percentage of overpayments recovered | | | BV 079biii | Percentage of overpayments recovered | | | Scorecard | An overview of performance in this area |
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