
The Leader Column
By Peter Smith
Leader, Wigan Council
When government inspectors visited Wigan recently to put our services under the spotlight, they asked us about our vision for the borough… Building the future together – a place where people matter and you can afford to live the life you want. But what they really wanted to know is “how are you making sure it happens?” We told them that we are focusing on four key areas.
Borough-wide priorities
Delivering services often means making difficult decisions about competing priorities. We have closed outdated facilities, but we have introduced free swimming for thousands of people, two modern pools are planned in Leigh and Wigan, and we have opened a fine new service centre in Platt Bridge.
We have also recruited a dedicated band of town centre ‘caretakers’ who will act as trouble-shooters and ambassadors, helping to keep the centres spick and span.
Our customers
We want to make our services easier to access for everyone. Libraries are open longer, with staff on hand to answer all kinds of queries. An award winning call centre deals with council housing problems and a street care helpline handles all your bins, street sweeping and fly-tipping problems.
Joining up services
Services for children and young people, previously provided by several different organisations, are now delivered by a single council department. And three separate council departments are about to become Environmental Services, helping us to concentrate on making local communities cleaner, greener and safer.
Value for money
We are currently looking at how we buy goods and services to make sure we are getting the best possible value for the money for local residents. Our Adult Services and Children and Young People’s Services have jointly obtained the best possible price for transport for vulnerable adults and children across the borough.
We are continually looking to improve our services to make sure our vision amounts to more than just words.
If you want to get more involved in what we do, there are plenty of opportunities in your local township.
Have a happy Christmas and a prosperous New Year.
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