Missing Persons

In all missing persons cases, you should first of all contact the Police and file a missing person's report.  Listen to the advice they give you and then act accordingly.

It's vital that you provide the Police with as much information as possible, for example:

  • a description of the missing person
  • when they were last seen and by whom
  • a recent photograph
  • addresses of family members
  • known acquaintances
  • any previous history of absconding
  • the name and address of their doctor and dentist
  • any changes in behaviour
  • any relevant circumstances which increase the risk to the missing person.

Children looked after (in care)

If a child or young person who lives with foster carers or in a children's home is absent without permission, they are considered 'missing'.  This is usually when the carer(s) or staff have no indication that they are likely to come home within a short period of time, or where there is immediate concern for their safety, due to things like their age, maturity, a history of absconding, etc.

We have an agreed protocol of action to be taken when a child or young person in care goes missing.  If a child you are fostering has gone missing, you should contact his or her social worker, who will then initiate immediate action.  Outside office hours, you should phone the emergency duty social worker.

Missing from school

The Education Welfare Service can help pupils, parents and schools when a child is missing from school because of issues such as bullying, exclusion, truancy, child protection, child employment and children in entertainment.

Contact Details

Missing Persons Helpline
Opening Hours 24 hours
Phone Number 0500 700 700
Education Welfare Service
Opening Hours 8.45am to 5pm, Monday to Friday
Phone Number 01942 705405
Address Wigan Investment Centre, Waterside Drive, Wigan, WN3 5BA
Location
Emergency Duty Social Worker
Opening Hours 5pm to 8.45am, 7-days a week
Phone Number 0161 834 2436
Family Placement Team
Additional Information (for foster carers)
Opening Hours 8.45am to 5pm, Monday to Friday
Phone Number 01942 487203
Address 196 Newton Road, Lowton, Warrington, WA3 2AQ
Location
Greater Manchester Police
Opening Hours 24 hours
Phone Number 0161 872 5050
Address Greater Manchester Police, Wigan Police Station, Robin Park Road, Wigan, WN5 0UP
Location
Message Home
Additional Information (for young people to get a message to their parents)
Opening Hours 24 hours
Phone Number 0800 700 740
Quality Assurance Team (child protection)
E-mail ssdqat@wigan.gov.uk
Opening Hours 8.45am to 5pm, Monday to Friday
Phone Number 01942 487150
Address 80 - 90 Ribble Road, Platt Bridge, Wigan, WN2 5EW
Location

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