The benefits of our efforts to continuously improve are contained in the details of the service described below.
The council is concerned that development should not be undertaken without planning permission first being granted and that conditions attached to permissions are fully complied with. We employ planning enforcement officers to investigate complaints of unauthorised development. In most cases they are able to discuss problems with developers and resolve them without recourse to formal action.
However, following the coming into force of the enforcement provisions of the Planning and Compensation Act 1991, the council has greater powers to ensure that unauthorised developments are quickly and effectively dealt with. Persons carrying out such developments now risk fines of up to £20,000.
How to report an alleged breach of planning control
If you suspect an alleged breach of planning control you can report it for investigation by completing our form for reporting alleged breaches of planning control. You will receive an electronic acknowledgement to confirm receipt when you submit your form. You will also receive a written acknlowledgement giving you a case reference number within 5 working days.
Alternatively, you may wish to telephone the Places Directorate on 01942 489141 or 489142 and ask for the enforcement officer for your area. You can also email us at firstname.lastname@example.org or put your complaint in writing to the Corporate Director Places Directorate.
Our policy is to keep the identity of the complainant confidential while investigating complaints. However, in some cases we may request individual members of the public to support us in formal proceedings.