How will I know if I have to pay?
Your social worker will let the Financial Assessment Team know that you are getting care services. A financial assessment officer will then contact you to arrange to fill in form CCF1 with you. They will usually visit you at home. You will need to provide details of your income and savings. The information you give will help us to work out how much you should pay.
As well as working out your charge, the financial assessment officer will help you to apply for any other social security benefits you may be entitled to.
What will the cost be?
We have a fairer charging policy for home care and day care services, which has been set in line with government guidance, ‘Fairer charging policies for home care and other non-residential social services’.
The amount we ask you to pay is based on your income, matched against a needs allowance which is set in line with basic levels of Income Support or Pension Credit.
The financial assessment officer will explain how we will work out your charge when they visit you to fill in the financial assessment form CCF1.
How will my savings affect the cost?
If you have more than £22,250, we will ask you to pay the full cost of services. If you have more than £50,000, we will ask you to pay a higher rate for home care.
If you have less than £22,250, the amount you should pay will depend on your financial assessment. We will ignore payments you get for the savings part of Pension Credit.
What about the high cost of disability?
Disability-related costs to cover essential items or outgoings can be offset against your charge, for example, if you have to buy a stairlift or pay for incontinence pads. This also applies to anyone paying for private care provided by someone other than the council.
How often will I get a bill?
We will send you a bill every four weeks for services you have already received.
How do I pay the bill?
You can:
- pay at your local post office;
- pay at a PayPoint outlet;
- pay by credit or debit card;
- pay by calling into the Civic Centre in Wigan or at Leigh Town Hall;
- pay by post;
- pay by standing order; or
- pay your bill on-line
Look on the back of your bill for more details of how you can pay.
What happens if I don’t agree with the charge?
If you don't agree with the amount we are asking you to pay for your care, you should contact the person who has told you about your charge, or fill in the online 'Customer care: tell us what you think' form.
What do you charge for?
| Service |
Cost |
| Assistive Technology - Monitoring and maintenance of equipment |
£3 per week |
|
Assistive Technology - Mobile response service |
£1.50 per week |
|
Community Alarm Service (Careline) |
£2.10 a week rental |
| Home Care with savings under £50,000 |
£2.33 per unit* |
| Home Care with savings over £50,000 |
£3.16 per unit* |
| Day centre - Learning disability day care - one session a day |
£12.60 per day or part day session |
|
Day centre - Elderly mentally infirm (EMI) day care -
- Two sessions a day (Monday to Friday)
- One session a day (Saturday and Sunday)
|
£10.55 per session |
| Day centre - Elderly and physical disability day care - one session a day |
£10.55 per day or part day session |
| Day centre - Admission charge for people using day care with Direct Payments, Individualised Budgets or Independent Living Fund |
£2.60 per attendance |
* The cost of home care is worked out in units of 15 minutes. For example, if you receive home care for 30 minutes per day, you will be charged at a total of £4.66 (2 units at £2.33). If you need to cancel a visit, please give a minimum of 24 hours notice, otherwise you will be charged one unit for the missed visit.
