Targeted services for families - Gateway and Social Care

A range of universal and specialist services are available for children, young people and their families across Wigan.
Threshold chart

A range of universal and specialist services are available for children, young people and their families across Wigan. Access to services is dependent on need utilising the thresholds set out on the diagram.

Understanding thresholds and how they relate to the support of identified needs, is vital to providing a solid integrated intervention that will help children and young people achieve their outcomes. Children’s needs change and as they move through the continuum interventions should reflect the 'step-up' or 'step-down'. A smooth transition through the continuum is essential to support their journey.

Children and young people should receive the support they need independently of where they live or access services.

Gateway 0-19 service

The Gateway 0-19 service is based on early intervention and prevention and based in 5 localities. The Gateway supports children at level 2 and 3a of the above threshold of need. The Gateway Locality teams are now delivering services previously delivered by the Education Welfare Service, Connexions Child Support Team and Parenting Support Advisers.

Wigan Children’s Social Care Service

If you are concerned that a child or young person meets level 3b or level 4 of the threshold of need please refer your concerns to Wigan Children's Duty Team. Wigan Council and its partners believe that safeguarding children and young people is everyone’s responsibility.

Contact Details

Child Support Team (Child Protection Schools)
Opening Hours 9am - 5pm
Phone Number 01942 705946
Address Wigan Council, Town Hall, Cross Street, Hindley, Wigan, WN2 3AX
Location
Children in Need Duty Team
Opening Hours 8:45am - 5pm, Monday to Friday
Phone Number 01942 828300
Fax 01942 828320
Address Wigan Council, People Directorate, Town Hall, Ince Green Lane, Ince, Wigan, WN3 4QX
Location

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