Protecting vulnerable adults

Every adult has the right to: live a life free from fear; be treated with dignity; have their choices respected; and not to be forced to do anything against their will.

Joint procedures for the recognition, reporting and investigation of the abuse of vulnerable adults in Wigan (.pdf, 692KB) have been drawn up by a working group representing:

  • Wigan Council - Social Services Department (now Department of Adult Services, and Children and Young People's Services)
  • Ashton, Leigh and Wigan Primary Care Trust
  • Wrightington, Wigan and Leigh NHS Trust
  • Greater Manchester Police
  • Age Concern
  • Wigan and Leigh Housing

The procedures have been drawn up because of concerns that vulnerable people in society may be abused or taken advantage of by those in a position of power over them.

What do we mean by 'abuse'?

Abuse can take many forms, such as:

  • hitting, slapping or pushing;
  • shouting or swearing, which makes the person afraid;
  • unwanted touching, kissing or sexual intercourse;
  • money or property taken without permission or under pressure; and
  • not being cared for properly or denied privacy, choice or social contact.

What can you do if you suspect abuse?

If you know of a worrying situation, please do not ignore it. You can phone any of the agencies listed below - you don't have to give your name, but we may need to act on the information you give us and contact other relevant services.

Trained staff will carefully investigate your concerns. What happens then will depend on the wishes of the person you are concerned about and the seriousness of their situation. If they are in physical danger, making sure they are safe will be the most important thing.

We will offer the person information and advice so they can make an informed choice about any practical help they need or action they want to take. If they cannot make an informed choice, we will take action to support and protect them.

Contact Details

Wigan Council - Department of Adult Services (to report suspected abuse)
E-mail ssdcdt@wigan.gov.uk
Opening Hours 8.45am to 8pm (Monday to Friday), 8.45am to 1pm (Saturday), in emergencies outside these hours phone 0161 834 2436
Phone Number 01942 828777 (minicom 01942 828791)
Fax 01942 828790
Greater Manchester Police (to report suspected abuse)
Opening Hours 24 hours
Phone Number 0161 872 5050
G.M. Police Domestic Violence Unit
Opening Hours 7am to 4pm, Monday to Friday
Phone Number 0161 856 7954, 0161 856 7955, or 0161 856 7957
Elaine Lamprell - Adult Protection Co-ordinator
E-mail ssdlat@wigan.gov.uk
Opening Hours 8.45am to 5pm, Monday to Friday
Phone Number 01942 404500
Fax 01942 404536
Address Department Of Adult Services, Town Hall, Market Street, Leigh, WN7 1DY
Location