Traffic Lights in Wigan Borough are maintained by the Transport for Greater Manchester (TfGM), they are responsible for them.
What can you do
If there are problems with traffic lights, then please report this to TfGM.
If the problem is dangerous or urgent (such as signals out of order), please call TfGM on 0845 600 1220 or 0161 244 1511.
Do it online
To report a problem with permanent traffic lights, you will need the following information:
- the location of the traffic lights (if a junction please provide the names of at least two of the roads);
- type of problem (signals not working, including lamps out, timings causing queues and delays);
- description of the problem (provide as much detail as possible. If related to timings please specify which road);
- time of day and date of problem;
- Your details (name, address, email and telephone number).
- Report a traffic light fault on Transport for Greater Manchester's website (External link)
Crossings such as Pelican, Puffin-type or Toucan have been incorporated into the signalling arrangement at junctions, where the red phase for drivers includes a signal aspect for pedestrians crossing at the junction.
Pedestrian crossings are generally placed on busy roads, their function being both to assist pedestrians to cross roads and to do so in greater safety. All crossings have certain facilities to assist disabled pedestrians who wish to cross, such as tactile paving and barrier.
The process of deciding whether to install a pedestrian crossing involves carrying out pedestrian and vehicle surveys in the area where the crossing has been requested. The information obtained is then used to identify if a crossing can be justified based on current Government guidance.
Pedestrian accident data is also used in the decision process together with site specific data referring to the roads and footways.
These procedures include the collection of site information, photographs, maps and difficulties experienced by vulnerable road users, so that the council can make a balanced judgement on whether the decision can be justified.
The Department of Transport is responsible for the creation of the appropriate legislation and guidance on the installation of pedestrian crossings.