If during inspection any streets are judged to need more extensive treatment, they are listed and their condition is visually assessed at a later date.
All adopted highways within the borough are subject to routine scheduled safety inspections. During these inspections, any hazardous or potentially hazardous defects identified are recorded and a repair arranged.
In order to achieve value for money, the council invites contractors to submit competitive tenders for all highway maintenance work.
The council also arranges for condition assessments to be carried out on the adopted highway network. These scheduled machine-based surveys help determine the surface condition of the classified road network. Walked and driven annual condition assessments are also carried out on 25 per cent of the borough's unclassified highway network. The information gathered from these surveys helps to indicate levels of deterioration of the network from which highway inspectors can prepare a full assessment and prepare the council's annual structural maintenance programme.
If you have been injured (or had property damaged) as the result of an incident involving a highway defect and you consider that the council is to blame, you should write, giving the full details, to the Insurance Section of the council's Resources Directorate, Town Hall, Wigan, WN1 1DD.