Pay a Bill by Telephone

We have made it easier for you to pay most council bills by debit or credit card over the phone using our bill payment hotline 0800 169 5878.

We accept most debit cards (Switch, Solo, Visa Delta or Visa Electron) and credit cards (Mastercard or VISA).

Simply ring our Free Phone Number 0800 169 5878.

You will be given the option to speak to an operator between the hours of 8:00 am and 6:00 pm Monday to Friday and 8:00 am and 12:30 pm on Saturdays. Or you can use our automated service 24 hours a day 7 days a week.

Please make sure you have your bill or invoice number when you ring as you will need this to make a payment either by speaking to an operator or using the automated service. Please also have your debit/credit details ready.

Here are some examples of the types of bills you can pay over the phone:

  • Council Tax
  • Business rates
  • Housing rent
  • Housing Benefit overpayments
  • Mortgages with the council
  • Parking fines
  • License payments
  • Bulk refuse (businesses)
  • Social Service payments
  • Residential care payments
  • Ground rent

If you receive an invoice from us, because you have received a service from us that you need to pay for, you can pay by ringing our bill payment hotline.

You can also pay on-line if you prefer.

Contact Details

Automated Bill Pament Hotline
Opening Hours 24 hours a day, 7 days a week
Phone Number 0800 169 5878

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