Everything we do is based on our values. These summarise the way we want to go about our work and we will always do our best to live up to them.
Our values are:
- Setting high standards;
- Open and honest;
- Focusing on performance; and
- Leading by example
Setting high standards
- We are responsible to, and answer to, the Government, those who use our services, and the whole community
- Everything we do is legal and ethical
- We value, develop and protect our employees so they can deliver the best possible services
- We recognise the contributions made by our employees and partners
Open and honest
- We are honest about what we can and cannot do
- We listen to, and regularly and honestly communicate with, local people and our employees
- We are open to the views of local people and our employees
- We are willing to learn from our experiences and from others outside the council
Leading by example
- We encourage people to be actively involved in society and take responsibility for themselves
- We promote a society where people from different backgrounds are all involved, respected and get on well
Focusing on performance
- We design our services around customers’ needs and improve them whenever we can
- Our decisions are based on evidence of what does and does not work
- We constantly learn from our performance
- We use our resources effectively to provide good value form money
