Better Care Higher Standards Charter

A guide to health, housing and social care services for people aged 18 and over with long term care needs in Wigan.

This updated charter is for people aged 18 and over with long-term care needs and their carers.  This includes people with:

  • an addiction to drugs or other chemical substances, including alcohol
  • learning disabilities
  • a life-limiting illness or who are HIV positive (or both)
  • mental health problems
  • physical disabilities or a sensory impairment
  • physical or mental frailty

A summary of this charter is available, on request, in community languages, Braille, on compact disc or audio tape, in large print and in pictorial format for people with learning disabilities.

You can get copies of the charter from the Customer Relations Unit.  It is also available in PDF format:

Contact Details

Customer Relations Unit
E-mail ssdcru@wigan.gov.uk
Opening Hours Monday to Friday 8.45am to 5pm
Phone Number 01942 828085 (minicom 01942 827835)
Fax 01942 827088
Address Wigan Council, Civic Centre, Millgate, Wigan, WN1 1AZ
Location