PALS recognises that whether you are a patient, relative , friend or carer of a patient or any other member of the public you may have questions or concerns about the services the NHS provides.
so if you are -
- not sure what is happening?
- need some information but don't know where to get it?
- have some concerns but don't want to complain?
- want to complain but are not sure how to do this?
- would just like to speak to someone?
- would like to tell your trust what you think about the service they deliver?
The Patient Advice and Liaison Service is there to help you.