Weights and Measures

The oldest form of consumer protection is the accurate use of weights and measures. 

Scales, petrol pumps, beer meters and weighbridges all need to be accurate to make sure that traders and their customers get a fair deal.

All weighing and measuring equipment in use for trade has to be tested and approved  before it can legally be used.

Frequently asked questions

Who do I contact if I want some equipment checked or need to make a complaint?

If you are a consumer wishing to complain about short measure you should contact Consumer Direct by telephone on 08454 04 05 06 or via Citizen's Advice Consumer Service(External link) website.

If you are a business within the Wigan Council area and need advice on weights and measures or want to arrange equipment testing you can contact us on 01942 489330.

Can I sell my goods in pounds and ounces?

No. The law requires all goods, whether loose or pre-packed, to be sold by metric weights and measures, but the equivalent in the "old" system can be shown as additional information.

Can public houses sell beer with a head of froth?

A reasonable head is permitted in certain circumstances. A head of froth should not be so large that the customer receives less then 95% of liquid when the head has settled.

Contact Details

Business Compliance Section
Additional Information Sat Nav postcode if travelling by car WN1 1NJ
E-mail comm@wigan.gov.uk
Opening Hours Monday to Friday 9am - 5pm
Phone Number 01942 489330
Facilities Disabled Access,  Disabled Parking,  Disabled Toilets,  Lift,  Parking, 
Address Places Directorate, PO Box 100, Wigan, WN1 3DS
Location

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