All weighing and measuring equipment in use for trade has to be tested and approved by a trading standards officer before it can legally be used. We regularly check the weight of goods in supermarkets, greengrocers, butchers, on a coalman's lorry, and in other retail premises, to make sure that customers get what they pay for.
Frequently asked questions
Who do I contact if I want some equipment checked or need to make a complaint?
If you are a consumer wishing to complain about short measure you should contact Consumer Direct by telephone on 08454 04 05 06 or via Consumer Direct (External link) website.
If you are a business within the Wigan Council area and need advice on weights and measures or want to arrange equipment testing you can contact us on 01942 827476
Can I sell my goods in pounds and ounces?
No. The law requires all goods, whether loose or pre-packed, to be sold by metric weights and measures, but the equivalent in the "old" system can be shown as additional information.
Can public houses sell beer with a head of froth?
A reasonable head is permitted in certain circumstances. A head of froth should not be so large that the customer receives less then 95% of liquid when the head has settled.
