Register your business
Information for businesses
The Scheme was run by trading standards to help the public find reputable traders that they can rely on – we want to marginalise the rogue traders by promoting the good ones.
How much does it cost?
It’s free.
What are the benefits?
- It cost nothing
- Straightforward application process
- It raises the profile of your business: we will be actively promoting the Good Trader Scheme and you can upload links to your own website from our Good Trader website.
- It’s an opportunity for you to build on your reputation
- You will have free access to specialist trader advice on consumer issues.
- Every year we will present a Good Trader Award to the best scheme member.
- You will be raising consumer confidence in the building and associated trades
- You will be helping to combat doorstep crime by marginalising rogue traders
How does the feedback system work?
We do not approve any businesses but the Scheme does reflect the views of previous customers. You are rated by customers who can award you up to 5 stars for customer satisfaction.
Your customers will provide us with feedback about the work done which is shown on the website in the form of a star rating.
How do we make sure that the feedback is genuine?
From time to time checks will be carried out to make sure customer feedback is genuine. Feedback is refused if customers refuse to give us their contact details.
What if the feedback is poor?
If you are given an overall satisfaction rating of 2 stars or less we will contact the consumer to check that the feedback is genuine.
If it is genuine, we will intervene if the customer wants us to and establish with you if the matter can be resolved. If it can be, the customer will be given the opportunity to amend their rating.
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