Having Problems Paying

If you are finding it difficult to pay your Business Rates please contact us straight away. 

When you do have problems paying the most important thing to do is contact us and let us know about your situation. We will do our best to try and resolve the problem with you. Here are some simple Do's and Don'ts.

Do

  • Contact us straight away
  • Keep paying as much as you can afford
  • Write down your income and outgoings to work out what you can afford

Don't

  • Ignore your bill or other letters we send to you
  • Be tempted to borrow money to pay the bill
  • Offer to pay more than you can really afford
  • Assume the Council has made a mistake if the bill is more than you expected
  • Pay credit cards, finance or loans instead of your Business Rates

If you try to ignore the situation it will only get worse.

Contact Details

Automated Bill Payment Hotline
Opening Hours 24 hours a day, 7 days a week
Phone Number 01942 489006
Business Rates
E-mail businessrates@wigan.gov.uk
Opening Hours Telephone: Monday to Friday 8:00 to 18:00 and Saturday 8:00 to 12:30
Phone Number 01942 828632
Textphone (Minicom) 01942 828725 Textphone for the hard of hearing
Fax 01942 828655
Address By Post: Wigan Council, Citizen Support Services, PO BOX 100, Wigan. WN1 3DS
Location
Wigan Life Centre - One Stop Shop for all Council Tax, Benefit and Business Rates enquiries in person
Opening Hours Monday to Friday 9:00 to 17:00 and Saturday 10:00 to 16:00
Phone Number 01942 828632
Facilities Disabled Access,  Disabled Toilets,  Public Toilets,  Lift, 
Address Wigan Council, Wigan Life Centre, The Wiend, Wigan, WN1 1NH
Location

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