Discretionary Housing Payments

Discretionary Housing Payment (DHP) scheme can offer limited short term financial help with paying your rent.

A DHP is a short term emergency payment whilst you consider your future housing options- normally no longer than three months.  It should not be considered as a permanent  way round any current or future entitlement restrictions set out within the Housing Benefit (HB) or Universal Credit (UC) scheme.

Before a DHP can be awarded:

  • You must already be entitled to Housing  Benefit (HB) or Universal Credit (UC)
  • You must require additional help with your housing costs i.e have a shortfall between your rent and benefit entitlement
  • You must have already spoken with your housing provider about your rent payments
  • The Council must have sufficient funds available to cover the cost of DHP

DHP cannot be used for:

  • Ineligible service charges for HB
  • Increase in rent due to outstanding rent arrears
  • Sanctions and reductions in benefit
  • Council Tax support through the local Council Tax reduction scheme

In deciding whether to award a DHP, we take into account:

  • The shortfall between Housing Benefit and the housing component of UC and the contractual rent
  • The income and expenditure of you and your household
  • Any savings or capital that might be held by you or your household
  • Any steps taken to reduce your rental liability.  For example, you have tried or are  you actively seeking alternative cheaper accommodation
  • Any future changes in circumstances that will lead to an increase in HB entitlement or UC entitlement
  • Did you find out what your Local Housing Allowance would be before moving into the property?
  • Were you aware of any restrictions on HB as a result of under occupation?
  • Have you applied for all available sources of income to you?
  • The level of indebtedness and committed expenditure of you and your family

 

How to apply

You can make an application online at benefit forms on line

You must also provide evidence of your current expenditure.

You can get advice on claiming  a Discretionary Housing payment by contacting the Help with rent Team via their website www.helpwithrent.org.uk/ (external link)or contacting them on 0845 120 2093.

Wigan Council Discretionary Housing Payment policy from April 2013 (.pdf, 23kb) 

Contact Details

Benefits
E-mail benefits@wigan.gov.uk
Opening Hours Monday to Friday 8.00 to 18.00 Saturday 8.00 to 12.30
Phone Number 01942 828644
Textphone (Minicom) 01942 828725 Textphone for the hard of hearing
Fax 01942 828613
Address Resources Directorate, PO Box 100, Wigan, WN1 3DS
Location
Wigan Life Centre - One Stop Shop for all Benefits, Council Tax and Business Rates enquiries in person
Opening Hours Monday to Friday 9.00 to 17.00 and Saturday 10:00 to 16:00
Phone Number 01942 828644
Facilities Disabled Access,  Disabled Toilets,  Public Toilets,  Lift, 
Address Wigan Council, Wigan Life Centre, The Wiend, Wigan, WN1 1NH
Location

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