The benefit can be paid to people suffering exceptional hardship or with exceptional circumstances, but before benefit can be granted the following must apply:
- The claimant must be entitled to Housing Benefit and/or Council Tax Benefit.
- They must require further help with housing costs.
- The Council must have sufficient funds available to cover the cost.
We cannot pay this benefit:
- To cover service charges.
- To cover charges for water or sewerage services.
- For rent where the claimant only qualifies for Council Tax Benefit, or for Council Tax where the claimant only qualifies for Housing Benefit.
- Where Housing Benefit or Council Tax Benefit is withheld or suspended.
- To top up Second Adult Rebate payments.
How to apply
Applications should be made using the form below. You must state your reasons for exceptional hardship or exceptional circumstances.
