| Consumer Direct (External link) |
Consumer Direct will be able to help you resolve most of your consumer problems. They can be contacted by telephone on 08454 04 05 06 or on line by following the link.
If the advice from Consumer Direct does not result in a satisfactory outcome then your complaint may be passed to Trading Standards for further action. |
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Advertising Standards Authority (External link) |
The ASA was set up in 1962 to make sure that non-broadcast advertisements appearing in the UK are legal, decent, honest and truthful.
The Authority protects the public by ensuring that the rules in the British Codes of Advertising and Sales Promotion are followed by everyone who prepares and publishes advertisements. |
| Age Concern (External link) |
An advice service specialising in general advice and support to older members of our community. |
| Citizens' Advice Bureaux (External link) |
The National Association of CABx operates an advice website. Citizens' Advice Bureaux provide a wide ranging advice service including advice on housing, money and other problems as well as consumer problems. |
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Direct Marketing Association (External link) |
The DMA is a trade organisation for companies involved in direct marketing. It offers facilities and information on how to avoid receiving unwanted mail, phone calls or faxes. Be aware that it is unable to do anything about direct marketing by non-members, though. |
| Trading Standards Central (External link) |
Trading Standards Central is a national resource produced by TSI, the Trading Standards professional institute. It includes a facility to search for your local office by postcode area. There is also a comprehensive list of useful links available on that site. |
