We are part of a national consumer network which provides first contact consumer advice through the Consumer Direct service on 08454 04 05 06. Full details of how to contact Consumer Direct, and other agencies who can provide advice in certain circumstances, are below:
Consumer Advice
| Organisation |
Detail |
| Consumer Direct (External link) |
Consumer Direct will be able to help you resolve most of your consumer problems. They can be contacted by telephone on 08454 04 05 06 or on line by following the link. |
|
Advertising Standards Authority (External link) |
The ASA was set up in 1962 to make sure that non-broadcast advertisements appearing in the UK are legal, decent, honest and truthful.
The Authority protects the public by ensuring that the rules in the British Codes of Advertising and Sales Promotion are followed by everyone who prepares and publishes advertisements. |
| Age Concern (External link) |
An advice service specialising in general advice and support to older members of our community. |
| Citizens' Advice Bureaux (External link) |
The National Association of CABx operates an advice website. Citizens' Advice Bureaux provide a wide ranging advice service including advice on housing, money and other problems as well as consumer problems. |
|
Direct Marketing Association (External link) |
The DMA is a trade organisation for companies involved in direct marketing. It offers facilities and information on how to avoid receiving unwanted mail, phone calls or faxes. Be aware that it is unable to do anything about direct marketing by non-members, though. |
| Trading Standards Central (External link) |
Trading Standards Central is a national resource produced by TSI, the Trading Standards professional institute. It includes a facility to search for your local office by postcode area. There is also a comprehensive list of useful links available on that site. |
How to find a good business in Wigan
Through our Healthy Business Award (link) scheme we promote the health and welfare of our food businesses and their employees though ongoing education and advice.
The Good Trader Scheme is run by trading standards in Wigan to help you find a reputable local trader you can rely on. We want to marginalise the rogue traders by promoting the good ones.
The Fair Play Charter is designed to identify businesses in the motor trade that trade fairly and meet our standards and help you to know whether you are dealing with a reputable trader. The scheme covers the sales of new and second hand cars as well as car servicing and repairs.
The Responsible Retailer Award offers a free ½ day training programme for all businesses involved in the retail of age restricted products (alcohol, cigarettes etc). Contact us on the telephone number below if you or your staff would benefit from extra training and advice.
