Best Value performance indicators for Department of Engineering Services Name of measure What's good performance? Measure frequency Last year's performance This year's target This year's performance % Variance from target Direction of change Next years target Target in two years Target in three years  BV089 Satisfaction - Litter and Refuse Bigger is Better g) Municipal Year 49.00 51.00 59.00 15.69 52.00 52.00 70.00  BV090a Satisfaction - Refuse overall Bigger is Better g) Municipal Year 90.00 90.00 85.00 -5.56 90.00 90.00 90.00  BV090b Sat Recycling Bigger is Better g) Municipal Year 65.00 75.00 70.00 -6.67 75.00 75.00 75.00  BV090c Satisfaction - Civic Amenity Site Bigger is Better g) Municipal Year 78.00 75.00 82.00 9.33 80.00 80.00 80.00  BV103 Satisfaction - transport info Bigger is Better g) Municipal Year 55.00 60.00 57.00 -5.00 60.00 60.00 60.00  BV104a Satisfaction -buses - all Bigger is Better g) Municipal Year 64.00 60.00 61.00 1.67 60.00 60.00 60.00  BV082ai.05 % H'hold Waste Recycled Bigger is Better e) Quarterly 12.59 12.75 12.92 1.33 12.92 12.92 12.92  BV082aii.05 Tonnes H'hold Waste Recycled Bigger is Better e) Quarterly 20080.58 20702.32 20731.64 0.14 21042.61 21316.17 21550.65  BV082bi.05 % H'hold Waste Compost Bigger is Better e) Quarterly 5.51 8.01 8.95 11.74 10.18 10.18 10.18  BV082bii.05 Tonnes H'hold Waste Compost Bigger is Better e) Quarterly 8789.18 13000.01 14365.77 10.51 16581.26 16796.81 16981.58  BV082ci.05 % H'hold Waste Energy Recov. Bigger is Better e) Quarterly 0.00 0.00 0.00 0.00 0.00 0.00 0.00  BV082cii.05 Tonnes H'hold Waste Energy Bigger is Better e) Quarterly 0.00 0.00 0.00 0.00 0.00 0.00 0.00  BV082di.05 % Waste Landfilled Smaller is Better e) Quarterly 81.90 79.24 78.13 -1.40 76.91 76.91 76.91  BV082dii.05 Tonnes H'hold Waste Landfill Smaller is Better e) Quarterly 130595.82 128668.69 125406.85 -2.54 125287.95 126916.70 128312.78  BV084a.05 Household Waste Collection Smaller is Better e) Quarterly 522.15 531.67 523.33 -1.57 531.18 538.08 544.00  BV084b.05 H'hold Waste % change Smaller is Better e) Quarterly -8.91 1.80 0.23 -87.22 1.50 1.30 1.10  BV086 Cost of waste collection / house Smaller is Better g) Municipal Year 44.14 48.18 45.79 -4.96 46.32 47.57 48.85  BV087 Cost of waste disposal per tonne Smaller is Better g) Municipal Year 31.05 42.63 43.25 1.45 49.29 49.97 50.77  BV091a.05 % res's kerbside recyclables Bigger is Better g) Municipal Year 99.47 99.50 99.91 0.41 99.91 100.00 100.00  BV091b.05 % res's 2+ k'side recyclables Bigger is Better g) Municipal Year 29.11 58.30 58.40 0.17 67.23 67.23 67.23  BV199a.05 Env. Cleanliness - Litter Smaller is Better g) Municipal Year 32.40 23.00 20.50 -10.87 19.00 18.00 17.00  BV199b.05 Env. Cleanliness - Graffiti Smaller is Better g) Municipal Year 13.00 12.00 13.00 8.33 10.00 8.00 7.00  BV199c.05 Env. Cleanliness - Fly-Posting Smaller is Better g) Municipal Year 2.00 2.00 5.00 150.00 4.00 3.00 3.00  BV199d.05 Env. Cleanliness - Fly-Tipping Smaller is Better g) Municipal Year ? ? 1.00 ! 1.00 1.00 1.00  BV099ai.05 No. Rd Acc. Cas: KSI All Smaller is Better g) Municipal Year 120.00 117.00 130.00 11.11 112.00 106.00 100.00  BV099aii.05 % Change: KSI All Smaller is Better g) Municipal Year 0.00 -2.50 8.30 432.00 -4.30 -5.40 -5.70  BV099aiii.05 % Change: 1994-98 KSI All Smaller is Better g) Municipal Year -18.40 -20.40 -11.60 43.14 -23.80 -27.90 -32.00  BV099bi.05 No. Rd Acc. Cas: KSI Child Smaller is Better g) Municipal Year 25.00 27.00 30.00 11.11 26.00 24.00 22.00  BV099bii.05 % Change: KSI Child Smaller is Better g) Municipal Year -3.90 8.00 20.00 150.00 -3.70 -7.70 -8.30  BV099biii.05 % Change 1994-98: KSI Child Smaller is Better g) Municipal Year -32.40 -27.00 -18.90 30.00 -29.70 -35.10 -40.50  BV099ci.05 No. Rd Acc. Cas: Slight Inj. Smaller is Better g) Municipal Year 1240.00 1648.00 1133.00 -31.25 1631.00 1613.00 1597.00  BV099cii.05 % Change: Slight Inj. Smaller is Better g) Municipal Year -12.00 32.90 -8.60 -126.14 -1.00 -1.10 -1.00  BV099ciii.05 %Change 1994-98:Slight Inj. Smaller is Better g) Municipal Year -28.50 -5.00 -34.70 -594.00 -6.00 -7.00 -8.00  BV100.02 Temp traffic controls/closure Smaller is Better g) Municipal Year 0.71 1.00 2.43 143.00 1.00 1.00 1.00  BV165 % Crossings adapted Bigger is Better g) Municipal Year 58.82 88.00 25.30 -71.25 80.00 85.00 90.00  BV178 % Footpaths etc. easy to use Bigger is Better g) Municipal Year 71.00 71.00 72.00 1.41 72.00 72.00 73.00  BV187a Footways in categories 1/1a/2 Smaller is Better g) Municipal Year 10.81 8.75 13.00 48.57 13.00 12.75 13.00  BV215a.05 Rectify Street Lights-non-DNO Smaller is Better e) Quarterly 4.25 4.03 3.70 -8.19 3.50 3.30 3.15  BV215b.05 Rectify Street Lights - DNO Smaller is Better e) Quarterly 38.31 38.00 49.85 31.18 36.00 34.00 34.00  BV223.05 % Principal Roads Maint. Smaller is Better g) Municipal Year 25.00 38.00 14.00 -63.16 14.00 13.50 13.00  BV224a.05 % Non-Principal Road Maint. Smaller is Better g) Municipal Year 26.74 30.00 13.96 -53.47 14.00 13.50 13.00  BV224b.05 % Unclassified Road Maint. Smaller is Better g) Municipal Year 8.28 9.50 9.14 -3.79 9.00 8.50 8.00
Local Indicators for Department of Engineering Services Name of measure What's good performance Measure frequency Last year's performance This year's target This year's performance % Variance from target Direction of change Next years target Target in two years Target in three years  VPV3 30 % Household waste recycled or composted Bigger is Better e) Quarterly 18.10 20.76 21.87 5.35 23.10 23.10 23.10